SHIVANKIT MATHUR
Greater Noida West,NOIDA
Summary
Fintech professional 20+ years of experience and pioneering career reflecting strong leadership qualities, coupled with hands-on expertise in managing, designing, and implementing various reconciliations in BANKING & INSURANCE businesses using INTELLIMATCH and RECONNET auto reconciliation tools. Strong management and analytical skills, along with knowledge of AI-enabled tools like MS365 Co-Pilot, Power Automate, Power Studio, Power Query & MS Power Agents
Global exposure of transitioning multiple work streams from offshore. Strong project management and business analysis skills, and competent in creating win-win relationships with clients and customers, coupled with proven acumen in managing customer-centric operations. A consistent performer with a successful track record of making visible contributions in raising productivity through the application of process automation, simplification, and optimization skills
Overview
20
20
years of professional experience
Work History
SENIOR DELIVERY LEAD - GLOBAL RECONCILIATION COE
MetLife Global Operations Service Center
08.2021 - Current
- Create strategy to expand automation and transformation capability by deploying ReconNET and Cadency in multiple countries outside US across EMEA, ASIA and LATAM
- Assisted Implementation of AI driven technologies like MS 365 Co-Pilot, MS Power Automate to further enhance ReconNET and Cadency transformation capabilities
- Devise roadmap for global deployments aligned with organizational goal to simplify, scale, differentiate processes empowered with AI enabled tools and technologies
- Delivered efficiencies of ~4500+ annual manhours saves by AI + ReconNET hybrid automation solution
- Developed positive and conducive team environment to support engagement and high performance
- Maintained positive relationships with stakeholders to meet deadlines for service delivery.
SENIOR MANAGER- GLOBAL RECONCILIATION COE
MetLife Global Operations Service Centre
09.2018 - 07.2021
- Entrusted responsibility to deploy financial reconciliation automation tools RECONNET and CADENCY across enterprise
- Created a new automation capability in shared service centre to improve operational efficiency, reduce costs and increase productivity
- Leading team responsible for designing, analysis, testing, implementation and provide post production support for both automation tools
- Managing global deployments and releases across multiple geographies for 8000+ financial and non-financial reconciliations
- Led various cross functional automations initiatives to improve processes end to end utilizing other transformation tools like Alteryx over ReconNET
- Managing relationship with various departments across geographies like IT teams, Treasury, Corporate Data Management, Compliance, Line of Businesses, etc.
- Facilitated workshops to align team on goals and strategies
- Responsible for overall system performance and governance Metrics. Led various optimization projects to enhance automatches resulting in 5000+ man hours saves
ASSISTANT VICE PRESIDENT- GLOBAL RECONCILIATION TECHNOLOGY
Barclays Financial Shared Services
09.2009 - 09.2018
- Have been managing Barclaycard as scrum master and also supporting UK Retail Banking (UKRB).
- Managing multiple high value projects like BPaid, SRP, Cheque Imaging along with BAU with effective stakeholder management and conflict management.
- Managing work allocations along with requirements gathering and locking in absence of any formal change team and Business Analysts.
- Have been building a balanced team utilizing prior finance experience along with technical knowledge. Have been acting as functional and technical expert to bridge the gap between GRS and GRT.
- Also acting as a Release Manager and working towards achieving 100% automated release.
- Have established a good working relationship and synchronization between GRS and RTB with regular communication and no surprises culture.
- Managing team/project(s) by leveraging Agile methodology for effective project, delivery and resource planning.
ASSISTANT MANAGER- GLOBAL FINANCE TECHNOLOGY SERVICES
Barclays Financial Shared Services
01.2009 - 09.2018
- Responsible for designing and implementation of various Finance Reconciliations in INTELLIMATCH AUTO RECONCILIATION TOOL.
- Have successfully implemented multiple projects in Intellimatch out of UK for Barclays Retail Banking Business (RBB) and also for BarclayCard business.
- Performing dual role of Business Analyst and Technical expert for business.
- Ensuring effective communication between Business and Development Team to mitigate the risk of gaps which results in meeting Business expectations. Have been handling team spread across various geographies.
- Have been working on both IntelliMatch Desktop 9.1 and IntelliSuite Web 9.1 version.
- Ensuring successful migration of development codes from build environment to UAT and finally to LIVE PRODUCTION. Ensuring successful SIT and Unit Testing.
- Have thorough knowledge and understanding of all 3 modules -Intellimatch, Recollector and Admin.
- Managing Change Requests (CR) Process pre/post Reconciliation going Live.
Finance Executive-NOSTRO RECONCILIATIONS
HSBC Bank plc
Gurgaon
04.2009 - 09.2009
- Entrusted with responsibility to download statements from HSBC net on daily basis and reconcile various nostro accounts.
- Ensure correct and accurate matching of entries passed in the ledger with that of foreign bank's statement corresponding to the nostro account.
- Effectively maintain the worksheets for the day and accountable for their processing time.
- Receive and check messages from foreign banks in respect of wrong payments posted, account transfers authority and payments from other departments.
- Review the daily reconciliations performed on sampling basis, also taking out various reports from utility such as unresponded items, outstanding items, manually matched and auto matched transactions.
- Coordinate with various internal departments like treasury, operations, finance to perform follow-up for any outstanding items.
- Sending daily estimates to treasury about the volume of transactions in each of nostro account to enable them to forecast the daily overnight investment to be made by them for each account.
- Review monthly & weekly reconciliations reports and report it to Treasury Department.
- Interact with the middle and senior management of our client companies periodically; identify individual needs towards attaining the Service Level goals.
Senior Executive- Popeye Foods Ltd
CONVERGYS INDIA SERVICES PVT LTD
09.2005 - 11.2007
- Performing reconciliation of ledger accounts on monthly basis and reporting any variance therein to concerned department.
- Investigating reasons for variances by journalizing transactions or if required sending chasers to concerned department.
- Coordinating with other departments for external sources for balances of accounts to be reconciled.
Education
DIPLOMA IN BUSINESS FINANCE -
Institute of Chartered Financial Analyst of India (ICFAI)
ICFAI01.2008
Bachelors of Commerce (Honors) -
Delhi University
BHIM RAO AMBEDKAR COLLEGE01.2004
Skills
- Business transformation and automation
- Process simplification
- FinTech experience
- Artificial intelligence tools - MS365 Co-Pilot, Power Automate, Power Studio, and AI agents
- Automation tools - Alteryx, IntelliMatch, ReconNET, Frontier, IntelliSuite
- Power BI, Power Query, Excel Online Scripts, SQL, Crystal Reports
- Project management
- Change management
<Enter your own>
Date of Birth: 11/29/83
Timeline
SENIOR DELIVERY LEAD - GLOBAL RECONCILIATION COE
MetLife Global Operations Service Center
08.2021 - Current
SENIOR MANAGER- GLOBAL RECONCILIATION COE
MetLife Global Operations Service Centre
09.2018 - 07.2021
ASSISTANT VICE PRESIDENT- GLOBAL RECONCILIATION TECHNOLOGY
Barclays Financial Shared Services
09.2009 - 09.2018
Finance Executive-NOSTRO RECONCILIATIONS
HSBC Bank plc
04.2009 - 09.2009
ASSISTANT MANAGER- GLOBAL FINANCE TECHNOLOGY SERVICES
Barclays Financial Shared Services
01.2009 - 09.2018
Senior Executive- Popeye Foods Ltd
CONVERGYS INDIA SERVICES PVT LTD
09.2005 - 11.2007
DIPLOMA IN BUSINESS FINANCE -
Institute of Chartered Financial Analyst of India (ICFAI)
Bachelors of Commerce (Honors) -
Delhi University
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