SHIVARAJ J
Gurgaon
Summary
I seek challenging opportunities where I can fully use my skills for the success of the organization.
Overview
6
6
years of professional experience
Work History
Operation Analyst
Spinny
Gurgaon
05.2024 - 01.2025
- Interacting with customers to understand their needs and concerns.
- Enhanced customer satisfaction by improving operational efficiency and response times.
- Providing clear explanations of repairs and costs.
- Addressing customer complaints and finding solutions.
- Building strong customer relationships to encourage repeat business.
- Oversaw the maintenance and repair of operational equipment to ensure reliability.
Brand promoter
SAMSUNG MOBILES
10.2018 - 09.2020
- Develop and execute promotional strategies and campaigns to reach target audiences effectively
- Engage with potential customers, explaining product features, benefits, and unique selling points
- Create and deliver persuasive presentations to educate and influence target audiences
- Set up promotional displays or booths at events, trade shows, or retail locations
- Conduct product demonstrations, samples, or trials to showcase product/service quality and functionality
- Gather customer feedback and data to identify trends, preferences, and insights to inform marketing strategies
- Collaborate with sales and marketing teams to align promotional activities with overall business objectives
- Monitor and evaluate promotional campaign effectiveness, making adjustments as necessary to maximize results
- Maintain knowledge of industry trends, competitor activities, and market conditions to stay informed and adapt promotional strategies accordingly
- Build and maintain relationships with key stakeholders, including clients, vendors, and event organizers
Education
Diploma - Mechanical Engineering
SKP
09.2020
PUC -
Reddy Janasanga PU college
10 th -
HAL High School
Skills
- Communications
- Leadership
- Problem solving
- Analytical skills
- Teamwork
- Customer service
Accomplishments
Best promoter award
Languages
- Kannada
- Telugu
- Tamil
- Malayalam
- Hindi
- English
Hobbies
- Watching cricket
- Playing cricket
- Reading
- Cooking
- Photography
Timeline
Operation Analyst
Spinny
05.2024 - 01.2025
Brand promoter
SAMSUNG MOBILES
10.2018 - 09.2020
Diploma - Mechanical Engineering
SKP
PUC -
Reddy Janasanga PU college
10 th -
HAL High School