Shivaraja Mallaiah
Project Manager - PMO
Bengaluru,KA
Summary
A competent professional with over 13 years of rich & versatile experience in
“Scrum with CSM certification”, Project Management, Contract Management
Advisor, Change management and Banking in multi-national companies.
Insightful knowledge of BRT (Billing Registration Tool), GMAX, MIRA (MSAC
Integrated Reporting Application), Maximo, PgMP (Program Management
Portal) & SRCat (Service Catalogue) tools.
A keen strategist with a strong acumen of using smart customer FSS Banking
and Financial segmentation & targeting processes, and efficient that support the
business strategy of the organization
Instrumental in working with diversified Cross‐Functional Teams to mitigate
risks bring in operational excellence and support decision making
Skilled in formulating procedures, conducting analysis and preparing key
reports to exercise to enhance overall efficiency
Team-based management style coupled with the passion to drive visions into
reality and effective communicator
Overview
6
6
years of post-secondary education
12
12
years of professional experience
Work History
Project Manager - PMO
IBM India Pvt Ltd
Bengaluru, Karnataka
06.2019 - Current
- Performing Iteration Manager role.
- Preparing Governance reports.
- Working of Contract Changes, Formal Correspondence, Program Issues.
- Preparing monthly Business Operation and Technological Environment (BOTE) and MSAC report.
- Managing additional special projects for ANZ market.
- Working on On and Off boarding activities of the account., Contract billing registration via GMAX tool.
- Preparing weekly, fortnightly, and monthly reports.
- Raising monthly invoices for respective clients.
- Fixing invoice discrepancies.
- Working on Labour claim reports for PM, Architect and Solution managers.
- Working on all kind of GMAX requests.
- Working on Governance reports.
- Managing and supporting as audit focal for assigned clients.
- Preparing monthly Business Operation and Technological Environment (BOTE) and MSAC report.
- Since 2016 to 2018 with IBM India Pvt Ltd as Project Management Office.
Project Administrator Team Leader
IBM India Pvt Ltd
Bengaluru, Karnataka
07.2014 - 09.2019
- Preparation of project dashboard reports.
- Managing project deliverables in line with the project plan.
- Managing and leading the project team.
- Recording and managing project issues and escalating where necessary.
- Providing status reports to the project manager.
- Working closely with users to ensure the project meets business needs.
- Defining requirements for reporting and interfacing.
- Sets up and manages support functions covering planning, tracking,reporting, quality management and
internal communication. - Manages data security, software, and license control.
Change Coordinator
IBM India Pvt Ltd
Bengaluru, Karnataka
05.2011 - 01.2014
- Key Responsibilities Handled – Change Coordinator.
- Produce management reports (Daily, Weekly, Fortnightly & Monthly) for Change and Problem Management.
- Perform as a Change compliance reviewer.
- Final Approver for the change record in NZ Change Management team.
- Filing all the reports.
- Work with all the teams for the change record creation till the closure off the record.
- Work with the GD-Intel India team for the additional work.
- Communicate with the all the Groups/Teams about CAB Agenda and Outcomes.
- Convenes urgent CAB or ECAB meetings for all urgent RFCs.
- Chairs all CAB and ECAB meetings.
- Updates the change log with all progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality.
- Responsible for education of the Change Management process.
Assistant Manager
HSBC Bank Ltd
Bengaluru, Karnataka
08.2010 - 02.2011
Business Development Executive
Axis Bank Ltd
Bengaluru, Karnataka
09.2008 - 07.2010
Education
MBA - Marketing
Visvesvaraya Technological University
Bengaluru 04.2006 - 06.2008
BBM - Business Management
Govt Arts And Business Management College
Chitradurga 05.2002 - 04.2006
Skills
Certified Scrum Master
Timeline
Project Manager - PMO
IBM India Pvt Ltd
06.2019 - Current
Project Administrator Team Leader
IBM India Pvt Ltd
07.2014 - 09.2019
Change Coordinator
IBM India Pvt Ltd
05.2011 - 01.2014
Assistant Manager
HSBC Bank Ltd
08.2010 - 02.2011
Business Development Executive
Axis Bank Ltd
09.2008 - 07.2010
MBA - Marketing
Visvesvaraya Technological University
04.2006 - 06.2008
BBM - Business Management
Govt Arts And Business Management College
05.2002 - 04.2006
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