Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
Generic
Shiva Shankar Akula

Shiva Shankar Akula

Deputy Manager (TL)
Hyderabad

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Technical Leader

Huawei Technologies India Pvt. Ltd.
Bangalore
2020.02 - Current
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Led team of 22 members while providing exceptional customer service.
  • Supported office business development and customer service.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Participated in cross-functional team-building activities.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Coordinated weekly meetings for internal and external groups.

Assistant Manager

Verdant Scientech India pvt. ltd.
Hyderabad
2017.08 - 2020.02
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Mentored team members to enhance professional development and accountability in workplace.
  • AutoCAD drafting (Preparing layouts).
  • Handling of Turnkey projects (Complete Pharma Lab setup). Preparation of SOP’s and schedules.

Officer

Shilpa medicare Limited
Hyderabad
2014.08 - 2017.09
  • Preparation of SOP’s, preventive maintenance planner and schedules.
  • Handling of QMS related to engineering activities.
  • Engineering maintenance in Quality control, Microbiology lab, and OSD

Site in Charge

SUMOHAN ENGINEERS PRIVATE LIMITED, HYDERABAD
Hyderabad
2013.09 - 2014.07
  • Prepare the Estimations and Bill of Quantity of steel & etc as per drawings and procurement of the materials as per Schedule planning.
  • Prepare the schedule and Bar charts for the Fabrication.
  • Material distribution and cutting plan.
  • Co-ordinate with Client for Inspection at every stage of fabrication.

Sr. Engineer

GRAND LOTUS ENGINEERS PRIVATE LIMITED
AHMEDABAD
2012.06 - 2013.09
  • Prepare all the formats and structures required for the project as per the client’s scope.
  • Coordinating with client for quality inspection.
  • Streamline the logistics involved in the project.
  • Documentation work like preparing Bill 0f Quantities, Daily reports and Claiming Bill to client.
  • Forecast the workflow and plan the manpower and machineries requirement.

Education

B.tech - Mechanical Engineering

PRRM Engineering College
Hyderabad
2008.08 - 2012.05

Skills

    AutoCAD

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Software

AutoCAD

MS Office

ArchiCAD

MIDAS GEN

Certification

AutoCAD 2010

Interests

Exploring new things, places and taking up challenges

Timeline

Technical Leader

Huawei Technologies India Pvt. Ltd.
2020.02 - Current

Assistant Manager

Verdant Scientech India pvt. ltd.
2017.08 - 2020.02

Officer

Shilpa medicare Limited
2014.08 - 2017.09

Site in Charge

SUMOHAN ENGINEERS PRIVATE LIMITED, HYDERABAD
2013.09 - 2014.07

Sr. Engineer

GRAND LOTUS ENGINEERS PRIVATE LIMITED
2012.06 - 2013.09

AutoCAD 2010

2010-03

B.tech - Mechanical Engineering

PRRM Engineering College
2008.08 - 2012.05
Shiva Shankar AkulaDeputy Manager (TL)