AutoCAD
Shiva Shankar Akula
Deputy Manager (TL)
Hyderabad
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Technical Leader
Huawei Technologies India Pvt. Ltd.
Bangalore
02.2020 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Led team of 22 members while providing exceptional customer service.
- Supported office business development and customer service.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Participated in cross-functional team-building activities.
- Initiated timely response to emails, voicemails and written correspondence.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Coordinated weekly meetings for internal and external groups.
Assistant Manager
Verdant Scientech India pvt. ltd.
Hyderabad
08.2017 - 02.2020
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored team members to enhance professional development and accountability in workplace.
- AutoCAD drafting (Preparing layouts).
- Handling of Turnkey projects (Complete Pharma Lab setup). Preparation of SOP’s and schedules.
Officer
Shilpa medicare Limited
Hyderabad
08.2014 - 09.2017
- Preparation of SOP’s, preventive maintenance planner and schedules.
- Handling of QMS related to engineering activities.
- Engineering maintenance in Quality control, Microbiology lab, and OSD
Site in Charge
SUMOHAN ENGINEERS PRIVATE LIMITED, HYDERABAD
Hyderabad
09.2013 - 07.2014
- Prepare the Estimations and Bill of Quantity of steel & etc as per drawings and procurement of the materials as per Schedule planning.
- Prepare the schedule and Bar charts for the Fabrication.
- Material distribution and cutting plan.
- Co-ordinate with Client for Inspection at every stage of fabrication.
Sr. Engineer
GRAND LOTUS ENGINEERS PRIVATE LIMITED
AHMEDABAD
06.2012 - 09.2013
- Prepare all the formats and structures required for the project as per the client’s scope.
- Coordinating with client for quality inspection.
- Streamline the logistics involved in the project.
- Documentation work like preparing Bill 0f Quantities, Daily reports and Claiming Bill to client.
- Forecast the workflow and plan the manpower and machineries requirement.
Education
B.tech - Mechanical Engineering
PRRM Engineering College
Hyderabad 08.2008 - 05.2012
Skills
AutoCAD
Performance improvement
Technical Support
Complaint resolution
Daily workflow improvement
Employee Evaluation
Staff education and training
Key performance indicators
Organization and Time Management
Software
MS Office
ArchiCAD
MIDAS GEN
Certification
AutoCAD 2010
Interests
Exploring new things, places and taking up challenges
Timeline
Technical Leader
Huawei Technologies India Pvt. Ltd.
02.2020 - Current
Assistant Manager
Verdant Scientech India pvt. ltd.
08.2017 - 02.2020
Officer
Shilpa medicare Limited
08.2014 - 09.2017
Site in Charge
SUMOHAN ENGINEERS PRIVATE LIMITED, HYDERABAD
09.2013 - 07.2014
Sr. Engineer
GRAND LOTUS ENGINEERS PRIVATE LIMITED
06.2012 - 09.2013
AutoCAD 2010
03-2010
B.tech - Mechanical Engineering
PRRM Engineering College
08.2008 - 05.2012