SHIVNARAYAN SINGH
Kandivali West
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Senior Customer Service Executive
Equifax credit bureau software PVT Ltd
05.2020 - Current
- Generation of credit report on the basis of the file provided by the bank
- Retail Mfi and Commercial response
- Sharing of multiple resource as per request
- Sharing of reports after Validation of credit score of customer and inquiry based on the file requirements to respective bank and NBFC.
Operation Analyst
First advantage background screening company
06.2017 - 05.2020
- Data Capturing of candidate details taken from Vendor in System
- Data entry of ID card-Pancard, Adhar card, Passport details.
Customer Care Executive
Magus customer dialogue
11.2016 - 06.2017
- Call verification regarding technician visit, any part replacement or money charged from customer.
Advisor
Intelenet Global service
09.2015 - 09.2016
- Adding an account, deleting an account, Adding a legal entity, deleting a legal entity, Adding a security account, deleting a security account.
Assistant Supervisor
Cambata Aviation
08.2014 - 08.2015
- Manifesting of cargo, Loading of cargo, CTM transfer, Monitoring incoming flight, Handover of Goods to respective Authority, reply to email received from the airline.
Education
B.A -
Kalinga University
01.2017
HSC -
Mumbai University
01.2014
SSC -
Mumbai University
01.2012
Skills
Competencies and skills
Advance MS-Excel Formulae’s
(SUM, SUMIF, AVERAGE, MIN, MAX, COUNT, COUNTA, COUNTBLANK, COUNTIF, IF, CONCATENATE, VLOOKUP,
HLOOKUP, INDEX, MATCH, MACROS, CHARTS, FILTERS, SORTS, SLICERS, PIVOT TABLES, CONDITIONAL
FORMATING, DATABLE, CONSOLIDATE SCENARIO)
- Work Prioritization
- Professionalism
- Team Training
- [40] wpm Typing Speed
- Multitasking
- Task Prioritization
- Time Management
- Self Motivation
- Calm Under Pressure
Current Job
Equifax credit bureau software PVT Ltd, Senior Customer Service Executive, 05/26/20, Present, Generation of credit report on the basis of the file provided by the bank. Retail Mfi and Commercial response. Sharing of multiple resource as per request. Sharing of reports after Validation of credit score of customer and inquiry based on the file requirements to respective bank and NBFC.
Self Evaluation
Pleasing Personality, Punctuality, and Confident
Competencies And Skills
- Advance MS-Excel Formulae's
- (SUM, SUMIF, AVERAGE, MIN, MAX, COUNT, COUNTA, COUNTBLANK, COUNTIF, IF, CONCATENATE, VLOOKUP, HLOOKUP, INDEX, MATCH, MACROS, CHARTS, FILTERS, SORTS, SLICERS, PIVOT TABLES, CONDITIONAL FORMATING, DATABLE, CONSOLIDATE SCENARIO)
- MS-Office
- MS-Outlook
- E-mail drafting
- Typing Speed 40 wpm
Contact No
7666110268
Personal Information
- Date of Birth: 06/10/93
- Gender: Male
- Marital Status: Unmarried
Hobbies and Interests
Watching cricket & listening music
Accomplishments
- Star of the Year Equifax Award 2023.
- Best Performer for Powerweave Quaterly 2019
Languages
Hindi
First Language
English
Beginner
A1
Hindi
Beginner
A1
Timeline
Senior Customer Service Executive
Equifax credit bureau software PVT Ltd
05.2020 - Current
Operation Analyst
First advantage background screening company
06.2017 - 05.2020
Customer Care Executive
Magus customer dialogue
11.2016 - 06.2017
Advisor
Intelenet Global service
09.2015 - 09.2016
Assistant Supervisor
Cambata Aviation
08.2014 - 08.2015
B.A -
Kalinga University
HSC -
Mumbai University
SSC -
Mumbai University
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