Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
Declaration
Timeline
Generic

SHIVSHANKAR SRIKANTH

Chennai

Summary

Highly motivated and focused employee with 4+ years of experience in the insurance sector, seeking to build my career growth along with your organization. Effective at independently planning and managing diverse business relationships. Demonstrated strong organizational skills and communication abilities.

Overview

8
8
years of professional experience

Work History

Executive – Email & Voice Support

MAN POWER GROUP SERVICES PVT. LTD. - STAR HEALTH INSURANCE
Chennai
12.2024 - Current
  • Dealing with issues of agents and churning out an easy to follow solution.
  • Conducting surveys to understand requirements to improve company services.
  • Handling query mails from the Agents and giving quick resolution in an appropriate manner.

Officer – Email & Voice support

GOLDEN ENTERPRISES - STAR HEALTH INSURANCE
Chennai
11.2020 - 12.2024
  • To successfully help the agents to know about the products and contests.
  • Handling agent’s concerns and complaints in a timely manner.
  • Responsible for training new employees.

Collection Executive

SURESH INSURANCE CONSULTANCY
Chennai
11.2017 - 04.2019
  • Explaining about the policies to the new customers.
  • Collection of premium from the existing policy holders.
  • Collection of customer's information for data processing.

Education

Bachelor of Commerce - General

Dwaraka Doss Goverdhan Doss Vaishnav College
Chennai
01-2017

12th Standard - State Board

Srimathi Maharani Bai Jumna Doss Vaishnav Higher Secondary School
Chennai
01-2014

10th Standard - CBSE Board

Kola Perumal Chetty Vaishnav Senior Secondary School
Chennai
01-2012

Skills

  • Troubleshooter
  • Problem-solver
  • Excellent communicator
  • Enthusiastic learner
  • Technical skills
  • Manage CRM Systems
  • Marketing
  • Promote products and services
  • Product knowledge
  • Employee training
  • Customer relationship management
  • Email support
  • Microsoft Outlook
  • Zoho Mail
  • Customer service

Languages

Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1

Hobbies and Interests

  • Football
  • Chess
  • Badminton

Personal Information

  • Father's Name: O. C. Srikanth
  • Date of Birth: 08/28/96
  • Gender: Male
  • Nationality: Indian

Declaration

I hereby declare that the information furnished above is correct and true to the best of my knowledge and belief

Date:

Place:                                                                                                         SHIVSHANKAR SRIKANTH

                                                                                     

Timeline

Executive – Email & Voice Support

MAN POWER GROUP SERVICES PVT. LTD. - STAR HEALTH INSURANCE
12.2024 - Current

Officer – Email & Voice support

GOLDEN ENTERPRISES - STAR HEALTH INSURANCE
11.2020 - 12.2024

Collection Executive

SURESH INSURANCE CONSULTANCY
11.2017 - 04.2019

Bachelor of Commerce - General

Dwaraka Doss Goverdhan Doss Vaishnav College

12th Standard - State Board

Srimathi Maharani Bai Jumna Doss Vaishnav Higher Secondary School

10th Standard - CBSE Board

Kola Perumal Chetty Vaishnav Senior Secondary School
SHIVSHANKAR SRIKANTH