SHIWANI KUMARI
RANCHI
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management. Successful public relations professional with substantial experience developing and executing successful PR campaigns. Skilled at creating positive relationships with media, stakeholders and clients. Strategic and committed to staying responsive and proactive in dealing with crises. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
19
19
years of post-secondary education
Work History
Preferred Relationship Manager
Edelweiss Wealth Management (Nuvama)
RANCHI
03.2022 - 09.2022
- Achieved goals for sale of financial products and services and exceeded performance metrics for customer service.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Worked with HDFC Life and Star life to facilitate communication and deliver personalized solutions to customers.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Monitored customer feedback and generated reports to identify areas of improvement.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Created and maintained databases to track customer discussions and preferences for accurate, updated records.
Social Media Marketing Intern
PTE Universe
RANCHI
07.2021 - 08.2021
- Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms.
- Conducted daily updates to social media profiles to boost company online presence.
- Designed and presented social media campaign ideas.
- Created engaging content to catch attention of potential customers.
- Increased brand awareness and followers through comprehensive social media campaign management.
- Responded to comments, posts, and questions from various channels.
Education
10th & 12th - Schooling
Kairali School
Ranchi 03.2002 - 03.2016
MBA - Finance And Marketing
Amity Business School, Jharkhand
Ranchi 07.2020 - 07.2022
B.COM - Accounts Honours
St. Xavier's College, Ranchi
Ranchi 07.2016 - 07.2019
Skills
Investment and Wealth Planning
undefinedTimeline
Preferred Relationship Manager
Edelweiss Wealth Management (Nuvama)
03.2022 - 09.2022
Social Media Marketing Intern
PTE Universe
07.2021 - 08.2021
MBA - Finance And Marketing
Amity Business School, Jharkhand
07.2020 - 07.2022
B.COM - Accounts Honours
St. Xavier's College, Ranchi
07.2016 - 07.2019
10th & 12th - Schooling
Kairali School
03.2002 - 03.2016
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