Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shobhit Khandelwal

Shobhit Khandelwal

Professional Services Consultant
Bengaluru

Summary

Motivated Professional services consultant with over 7 years of client facing implementation and consulting experience, 4 years of extensive experience and background of US Payroll services and HCM.

Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.

Overview

5
5
years of professional experience
2
2
Certifications

Work History

Professional Services Consultant

Rippling
Bangalore
08.2022 - Current
    • Gathered process and operational information, organized points and analyzed trends in order to provide current and useful information in support of business decision making to the clients
    • Reviewed company needs and developed actionable solutions to resolve problems and plan for future growth
    • Worked on Query Language to create logics and calculation to fulfill business needs
    • Created automation workflows and reporting strategies that propelled business forward in industry
    • Met with Engineering team and Product management to analyze workflow and products and propose improvements
    • Understanding clients business needs and proposing scaling solutions to the client.
    • Proficiency in US payroll, Benefits Administration, headcount and compensation planning.

Payroll Implementation Analyst

Rippling
Bangalore
09.2021 - 08.2022
  • Chaired Bi-weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Worked on consolidating and assessing Historical payroll data of the companies
  • Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties.
  • Piloted 401K product for the organization and helped set the team up for success of 401k reportings.
  • Piloted Benefit Administration product , lead and trained team of 4 on Ben Admin.
  • Prepared SOPs and process for Ben Admin and 401k products.
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Resolved problems, improved operations and provided exceptional service

Sr. Implementation Analyst

ADP
Pune
07.2019 - 09.2021
  • Consult with clients to deliver a comprehensive ADP solution.
  • Guide and drive the client towards the best solution for their business needs.
  • Analyze existing systems, interface requirements, business processes. Partner with clients to learn their business and related needs.
  • Incorporate new processes, tools, and approaches when recommending an ADP solution. Utilize broad knowledge to recommend solutions to the client when appropriate.
  • Recognize client business issues and concerns and recommend and implement an appropriate solution. Interact and partner with ADP associates in sales and customer service.
  • Exchange routine information with members of the client project team, including priorities, timeliness, issues as they arise.
  • Increased customer satisfaction by resolving issues

Collections Specialist

Barclays
Noida
03.2018 - 07.2019
  • Speaking with the clients understanding their issues, providing them with special repayment plans after celebrating their complete financial situation
  • Worked as an SME (subject matter expert)
  • Worked on Exec complaints team for 6 months
  • Handled team for 1 year while the project was transferred to Pune
  • Discussed options with delinquent clients in terms of proposed solutions or foreclosure
  • Researched accounts and completed due diligence to resolve collection problems
  • Trained new team members on scripts, company services and collection strategies
  • Counseled debtors on payment options and arranged installment agreements

Education

Bachelor of commerce - Accounting And Business Management

Dr. C.V. Raman University
Bilaspur, CT

High School Diploma -

LORD'S INTERNATIONAL SCHOOL
Alwar, RJ

Skills

    Process implementation

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Certification

RHCA Coached

Timeline

Professional Services Consultant

Rippling
08.2022 - Current

Payroll Implementation Analyst

Rippling
09.2021 - 08.2022

Sr. Implementation Analyst

ADP
07.2019 - 09.2021

Collections Specialist

Barclays
03.2018 - 07.2019

Bachelor of commerce - Accounting And Business Management

Dr. C.V. Raman University

High School Diploma -

LORD'S INTERNATIONAL SCHOOL

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Shobhit KhandelwalProfessional Services Consultant