Detail-oriented and dependable professional with 10 years of experience in logistics operations and accounts receivable processes. Proven ability to manage end-to-end shipment tracking, coordinate with cross-functional teams, and ensure timely delivery and documentation. Skilled in managing customer accounts, resolving discrepancies, and maintaining accurate financial records. Adept at working in fast-paced environments with a focus on accuracy, compliance, and service excellence.
Overview
11
11
years of professional experience
Work History
Senior Analyst
Tata Consultancy Services (TCS)
Mumbai
08.2022 - 05.2025
Supported the successful migration of new A/R processes by participating in knowledge transfer sessions and creating SOPs.
Managed end-to-end A/R activities including cash application, sales orders, billing, and collections.
Maintained accurate cash sheets and ensured daily tie-outs to promote transparency and financial accuracy.
Handled blocked orders and proactively updated customer credit limits to ensure seamless transactions.
Performed bank reconciliation and handled misapplied/misdirected cash and offset entries.
Actively communicated with clients by sending regular Statements of Accounts (SOAs) and resolving payment-related queries.
Executed intercompany transactions and supported audit tasks with accurate documentation retrieval.
Created VSM reports including daily sales, customer activations, and credit note creation.
Trained colleagues to increase team efficiency and led several knowledge sharing sessions.
Verified and updated client transaction data for accurate customs clearance.
Managed daily cut-offs and generated reports for client submission.
Assisted audit teams in conducting excess audits and supported training of new associates.
Senior Associate
Tcs company
Mumbai
09.2014 - 07.2022
Managed daily inbound and outbound shipments.
Handled shipment holds with correct codes and remarks.
Coordinated with CS and accounts for tariff/code issues.
Updated TMS/DCC system for shipment tracking.
Maintained accurate shipment and clearance records.
Followed up with transporters for on-time deliveries.
Ensured smooth warehouse and inventory coordination.
Logged and reported daily shipment status.
Resolved delivery delays and documentation issues.