Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Swarnava Dutta

Kolkata

Summary

Ambitious PGDM finance and B.Com graduate with extensive experience exceeding 7 years in esteemed financial organizations, dedicated to fostering growth and collaboration to promote sustainability within corporate finance environments. Goal-driven analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Several years of experience in industry.

Overview

8
8
years of professional experience

Work History

Senior Analyst

Protiviti
Kolkata
02.2023 - 05.2025
  • Downloading the bank statements from the portals and timely recording of customer payments with a high degree of accuracy.
  • Took complete ownership of daily cash application processes.
  • Apply cash received to customer accounts, or follow up with customers regarding past-due payments.
  • Managed application of cash payments to customer accounts with precision.
  • Analyzed discrepancies in payment applications and resolved issues accurately.
  • Reconciled payment records while maintaining proper documentation standards.
  • Collaborated with finance and accounting teams to enhance cash application efficiency.
  • Streamlined daily operations to minimize unapplied cash through proactive management.
  • Handled refund requests and ensured precise adjustments to general ledger.
  • Performed thorough analyses of overpayments, effectively resolving unapplied cash issues.
  • Supported various accounting functions, including general ledger, accounts payable, and accounts receivable.
  • Took ownership of problem-solving initiatives for both internal and external customer concerns.
  • Develop ongoing reports to accurately evaluate financial information.

Assistant Accountant

Infosys
Pune
01.2022 - 02.2023
  • Ensured accurate and timely processing of customer orders, invoices, and payments.
  • Analyzed financial data to identify trends and optimize order-to-cash processes.
  • Processed incoming payments through various methods, including check and credit card.
  • Recorded payments in accounting system and updated customer accounts accordingly.
  • Issued receipts for all received payments to maintain documentation.
  • Communicated with customers regarding payment terms and overdue invoices.
  • Sent reminders and followed up on overdue accounts to facilitate collections.
  • Negotiated payment arrangements and resolved disputes related to outstanding balances.
  • Assist with month-end and year-end closing processes related to accounts receivable, ensuring that all transactions are recorded and reconciled.
  • Prepare reports for management and auditors regarding accounts receivable balances and aging.
  • Generated regular reports on accounts receivable aging, highlighting outstanding invoices and overdue payments.
  • Delivered updates to management regarding receivables status and cash flow trends.

Process Associate

Genpact
Kolkata
01.2019 - 12.2021
  • Setting up the accounts for new clients.
  • Receiving payment details through Mavro King for products or services.
  • Matching the received payments to their corresponding accounts.
  • Researching and investigating discrepancies in invoices to determine the accuracy of charges.
  • Handling customer inquiries regarding billing issues.
  • Posting payments to customer accounts.
  • Manage incoming payments and account reconciliation.
  • Track outstanding invoices, and follow up on collections.
  • Maintain accurate financial records and reports.
  • Processing credit memos and refunds.
  • Work closely with Sales, Customer Success, and Finance teams to address and resolve billing issues.
  • Track outstanding invoices, and follow up on collections.
  • Managed client complaints and resolved payment discrepancies efficiently.
  • Adjusted debit and credit accounts for short payments and overpayments.
  • Issued debit or credit notifications for price corrections.
  • Handled miscellaneous disputes including offsets, write-offs, rebills, and re-consignments.
  • Requested POD and BOL documents from clients via email as needed.

Process Associate

Price Waterhouse Cooper
Kolkata
10.2017 - 03.2018
  • Recorded and analyzed financial transactions to ensure accurate invoice payments and receipts.
  • Maintained ledger accounts for thorough reconciliation and bill analysis.
  • Prepared detailed analyses to identify fraudulent activities in financial transactions.
  • Monitored outstanding invoices and conducted follow-ups with clients to expedite payment processing.

Process Analyst

SLAOS
Kolkata
04.2017 - 10.2017
  • Recorded cash, check, and credit card transactions to post customer payments accurately.
  • Communicated proactively with customers to expedite payment processes.
  • Utilized Oracle, Salesforce, and Outlook for efficient account portfolio management.
  • Identified opportunities for process improvements and led implementation of Lean and Six Sigma projects.
  • Preparing analyses of accounts, and producing monthly reports.

Education

MBA - Finance

Globsyn Business School
Kolkata
04-2017

BCOM - Accounting and Finance

Gurudas College
Kolkata

Skills

  • Cash application
  • Financial reconciliation
  • Data analysis
  • Accounts receivable
  • Problem solving
  • Process improvement
  • Advanced Excel
  • Attention to detail
  • Reporting skills
  • Communication skills
  • Collaboration skills
  • Time management
  • Microsoft office
  • Decision-making
  • Dispute resolution
  • Financial reporting
  • Account reconciliation
  • Invoice processing
  • Payment processing
  • Team collaboration

Languages

Bengali
First Language
English
Advanced (C1)
C1

Timeline

Senior Analyst

Protiviti
02.2023 - 05.2025

Assistant Accountant

Infosys
01.2022 - 02.2023

Process Associate

Genpact
01.2019 - 12.2021

Process Associate

Price Waterhouse Cooper
10.2017 - 03.2018

Process Analyst

SLAOS
04.2017 - 10.2017

MBA - Finance

Globsyn Business School

BCOM - Accounting and Finance

Gurudas College

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Swarnava Dutta