Shoma Bhardwaj

I have directed strategic HR policies, processes and initiatives to cultivate a high-performing workforce, optimise talent acquisition & development and retention strategies, and foster a culture of innovation and adaptability in line with the organisation's goals and leadership expectations.

• Streamlined and improvised the company's HR policies
• Currently spearheading the deployment of Keka HRMS & Payroll Software
• Effectively created a 9-Box Grid Talent Map plotting all employees of the organisation and identifying suitable growth plans for motivation, development, retention and succession planning
• Effective April 2024, successfully facilitated the transition of the organisation and its employees from a proprietor-led entity to a private limited entity, ensuring complete compliance with all internal processes, documentation and statutory requirements
• Successfully designed and deployed two quarterly payout systems created to recognise, motivate, align and retain exceptional performers in the workforce: "GROW Quarterly Reward Programme" - for entry-level employees and "Quarterly Performance Linked Incentive (Q-PLI) Programme" - for mid-level and senior-level employees
• Successfully directed recruitment and onboarding of 45 new hires in 2023
• Single-handedly organised and executed the finale edition of the organisation's core team building activity for 2023, "The PEP League", simultaneously in Bangalore, Mumbai and Delhi
• Effectively directed and successfully deployed the organisation's "Annual Offsite ('22-'23) in Goa, India"

• Was part of the core team that successfully deployed "Culture & Core Values Reinforcement" programme across the organisation, under the guidance of the well-known Organisational Development expert, Dr. Shalini Lal
• Successfully conducted high-level interviews for senior roles in sectors of healthcare and agriculture
• Facilitated campus relations and coordination for the organisation's internship programme, sourcing student interns from Princeton University, USA

Generalist HR activities and Talent Acquisition:

• Developed, deployed and improvised HR policies and internal processes for a start-up culture
• Successfully identified skill gaps and training needs and imparted specialised training to the customer support team in areas of soft skills, effective verbal communication and handling difficult customers
• Was awarded a salary appraisal within one year of employment in recognition of my performance

Generalist HR, Recruitment and Marketing activities

Strategic Public Relations for a client in the Technology/ E-commerce sector

• Managed Strategic Public Relations for clients in IT services, E-commerce and Education sectors
• Championed initiatives of Performance Management and Capability Enhancement Programme and National Media Relations Cell

New Business Development, Lead Generation, B2B Sales and Marketing of all products and services in the Group's portfolio, Designing of Marketing Collateral, Corporate Communications and PR, Client Relationship Management and Support with Internal Recruitment

Global Staffing & Resource Management, Onboarding, MIS, Reporting & Staffing Operations for an employee strength of more than 500 across India, Singapore, Hong Kong, Poland, Argentina and USA

Onboarding, Employee Relations & Employee Engagement, Facilitation of Performance Management System and HR Operations for Technology Business Unit comprising of more than 600 employees