SHOUKATH B

Project Title: Provider.

Client Organization: Arizona, Hawaii & Michigan; Team size: 5.

Testing Approach: Manual Testing, Regression testing, Functional Testing, Security Testing, and Automation Testing.

Role: Sr. Quality Engineer.

Tools & Technologies: Java,Selenium WebDriver,TestNG, Maven, Eclipse, SQL Developer, JIRA, SoapUI, SharePoint, WinSCP, Git.
Browsers: Chrome, Firefox, and Edge.

• Improved software performance by identifying and resolving bottlenecks in code optimization efforts.
• Collaborated closely with developers, resulting in faster issue identification and resolution times.
• Mentored junior team members, fostering a culture of knowledge sharing and professional growth.
• Reduced product defects by designing and executing comprehensive test plans.
• Conducted root cause analysis for critical defects, leading to targeted improvements in software quality.
• Provided valuable input during requirement gathering phases, helping to shape product functionality in line with user needs and expectations.
• Developed and executed QA test cases, scripts and procedures for automated software maintenance.
• Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
• Performed regression, exploratory and negative tests.
• Oversaw test planning, workload balancing and assignment delegation.
• Optimized workflow efficiency by automating repetitive testing tasks, freeing up resources for higher-value activities.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Enhanced customer satisfaction by conducting root cause analyses and implementing corrective actions for reported issues.

Project title: NHVRIN Plus

Client Organization: New Hampshire Department.

Role: Quality Engineer

Team size: 2.

Testing Approach: Manual Testing and Automation Testing.

Tools & Technologies: Asone, SoapUI, SQL Developer.

Browsers: Edge.

• Reduced bug recurrence rates by creating comprehensive test plans and cases based on business requirements and technical specifications.
• Delivered consistent high-quality results by adhering to established QA processes and methodologies.
• Contributed to successful product launches through rigorous end-to-end testing and validation of all system components.
• Boosted customer satisfaction with timely identification and resolution of critical issues during the development stage.
• Enhanced team productivity by sharing best practices, providing mentorship, and actively participating in knowledge-sharing sessions.
• Improved software reliability by performing regression testing after each update or modification.
• Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
• Documented testing procedures for developers and future testing use.
• Kept scripts and test cases updated with current requirements.

Project Title: Facility Settlement.

Client Organization: Michigan; Team size: 3.

Testing Approach: Manual Testing and Automation Testing.

Role: Quality Engineer.

Tools & Technologies: AsOne, SoapUI, SQL Developer, Java, Selenium WebDriver.

Browsers: Chrome, Firefox, and Edge.

• Increased team productivity by mentoring junior quality engineers in best practices for software testing methodologies.
• Facilitated improvements in overall software quality through active participation in process improvement initiatives within the organization.
• Minimized risk of production issues by proactively monitoring system logs and performing root cause analysis on reported incidents.
• Reduced defect rate by implementing robust test strategies and rigorous regression testing.
• Collaborated with developers to ensure timely delivery of bug-free software products.
• Kept scripts and test cases updated with current requirements.
• Documented testing procedures for developers and future testing use.

Project Title: eMEDS.

Client Organization: Michigan; Team size: 3.

Testing Approach: Manual Testing and Automation Testing.

Role: Jr. Quality Engineer.

Tools & Technologies: AsOne, SoapUI, SQL Developer, Java, Selenium WebDriver.

Browsers: Chrome, Firefox, and Edge.

• Participated in the requirements analysis phase to understand functional and business needs.
• Designed, executed, and maintained comprehensive test cases.
• Developed and executed automation scripts for sanity, and regression testing.
• Performed functional and UI testing, along with defect logging, tracking, and verification.
• Performed quality inspections and drafted reports to detail non-conforming material issues.
• Contributed to root cause analysis to determine core reason for failures and errors.