Shovon Bera
Salesforce Solution Architect
Room No: TB1010, Candeur Sunshine, Shakti Layout, Kodigehalli, Krishnarajapuram, Bengaluru
Summary
Over 12 years of IT experience, including 10 years in Salesforce CRM configuration, customization, and architectural design.
16X certified Salesforce Application and System Architect, demonstrating extensive knowledge and expertise.
Successfully implemented multiple projects in India, the USA, and various European countries, including the UK and Germany.
Strong skills in developing Lightning Web Components (LWC), Aura components, Apex, triggers, and flows.
Proficient in data sharing, visibility, data security, application permissions, and overall system security.
Experienced in planning and executing LDV migrations in live projects, ensuring smooth transitions.
Skilled in managing project deployments with minimal downtime and effective rollback strategies.
Proven ability to provide detailed technical solutions for CPU timeout issues and lead project refactoring initiatives to optimize system performance.
Overview
13
13
years of professional experience
16
16
Certifications
3
3
Languages
Work History
Salesforce Solution Architect
Accenture Solutions Private
Bengaluru
09.2019 - Current
- Led design and offshore delivery of complex Salesforce projects, ensuring high-quality standards and timely completion.
- Conducted design and code reviews, provided solutions for intricate requirements, and improved system performance through optimization and best practices.
- Reviewed deployment pipelines and enhanced delivery workflows for increased efficiency and minimized deployment issues.
- Supported pre-sales efforts by providing high-level design and estimations for upcoming projects, contributing to project scoping and client proposals.
- Managed end-to-end integration of Salesforce with external systems, facilitating seamless data flow and actionable business insights.
- Automated manual processes by developing custom scripts and workflows, reducing workload and enhancing user productivity.
- Strengthened client relationships through regular progress updates, expert guidance, and proactive issue resolution throughout project lifecycles.
- Led team in executing multiple projects, maintaining high standards across development stages, and coordinating resources effectively for optimal project outcomes.
- Actively pursued continuous learning and knowledge-sharing by participating in industry webinars, conferences, and internal training on Salesforce advancements and innovations.
Salesforce Lead
TCS
Bengaluru
07.2016 - 09.2019
- Led offshore delivery, coordinating work distribution among team members and ensuring efficient task updates through daily check-ins.
- Gathered business requirements during story grooming sessions for each sprint, aligning technical solutions with stakeholder needs.
- Designed solutions for complex requirements, validating designs provided by solution designers and architects to maintain high standards.
- Conducted internal code reviews for team members, ensuring quality and adherence to development best practices.
Senior Salesforce Developer
Cognizant Technologies
Bengaluru
10.2015 - 06.2016
- Served as Senior Salesforce Developer, collaborating with a global sales organization to support post-implementation development and project maintenance.
- Worked closely with key business stakeholders to analyze, scope, and translate business requirements into effective design and implementation specifications.
- Led Salesforce application administration, configuration, design, and development, ensuring alignment with strategic goals.
- Provided ongoing maintenance and support for Salesforce applications, addressing issues promptly and optimizing system performance.
Salesforce Developer
IBM
Bengaluru
02.2012 - 10.2015
- Analyzed requirements and created functional and technical specifications, translating business needs into effective Salesforce solutions.
- Designed and developed workflow rules, email alerts, page layouts, and Visualforce pages to customize application functionality.
- Implemented validation rules, built Apex classes and triggers, and developed custom Visualforce pages to meet client-specific needs.
- Created and optimized reports and dashboards to support client insights, ensuring data-driven decision-making.
- Migrated metadata across sandbox environments using Force.com IDE and Change Sets, and conducted unit testing with well-documented test classes for quality assurance.
Education
Bachelor of Science - Electronics And Communication Engineering
West Bengal University of Technology
Kolkata 04.2001 -
GED -
Krishnagar Collegiate School
Krishnanagar, India 04.2001 -
GED -
Krishnagar Collegiate School
Krishnanagar, India 04.2001 -
Skills
Salesforce Expertise and Architectural Design
Integration and Customization Skills
Data Management and Governance
Business Analysis and Project Management
Communication and Problem-Solving Skills
Accomplishments
- Mentor of the month on June 2022
- ACE award on March 2022
- Delivery Excellence award on November 2021
- On The Spot Award on Jan-2019
- (S)miles Award on Jun-2018
- On The Spot Award on Jun-2018
- (S)miles Award on May-2018
- (S)miles Award on Oct-2017
- Best Team Award on Jul-2017
- On The Spot Award on Mar-2017
Certification
Salesforce Certified Field Service Consultant
Timeline
Salesforce Certified Field Service Consultant
06-2023
Salesforce Certified System Architect
06-2022
Salesforce Certified Identity and Access management Architect
06-2022
Salesforce Certified JavaScript Developer 1
03-2022
Salesforce Certified Experience Cloud Consultant
11-2021
Salesforce Certified Integration Architect
06-2021
Salesforce Solution Architect
Accenture Solutions Private
09.2019 - Current
Salesforce Certified Development Lifecycle & Deployment Designer
01-2019
Salesforce Certified Application Architect
10-2018
Salesforce Certified Data Architecture & Management Designer
10-2018
Salesforce Certified Sharing and Visibility Designer
09-2018
Salesforce Certified Platform App Builder
03-2018
Salesforce Certified Advanced Administrator
02-2018
Salesforce Certified Service Cloud Consultant
07-2017
Salesforce Certified Sales Cloud Consultant
01-2017
Salesforce Certified Platform Developer
12-2016
Salesforce Lead
TCS
07.2016 - 09.2019
Senior Salesforce Developer
Cognizant Technologies
10.2015 - 06.2016
Salesforce Certified Administrator
05-2015
Salesforce Developer
IBM
02.2012 - 10.2015
Bachelor of Science - Electronics And Communication Engineering
West Bengal University of Technology
04.2001 -
GED -
Krishnagar Collegiate School
04.2001 -
GED -
Krishnagar Collegiate School
04.2001 -
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