Shraddha Gupta
Bangalore
Summary
- Procurement & P2P Specialist with 7+ years of hands-on experience in vendor management, invoice processing, and end-to-end Procure-to-Pay operations. Proven track record of resolving vendor issues, reducing payment delays, and improving process efficiency in fast-paced environments.
- Experienced in handling project procurement, budget monitoring, and cross-functional coordination with finance and operations teams. Skilled in data analysis using Excel & Google Sheets for reporting, reconciliation, and decision-making.
Overview
10
10
years of professional experience
Work History
Assistant Manager – Procurement & Operations
KAIROS INFRATECH
Delhi
04.2025 - Current
- Managing end-to-end procurement operations, ensuring timely sourcing of materials and services.
- Handling purchase orders (PO), vendor onboarding, and procurement coordination.
- Managing invoice processing and completing the procure-to-pay cycle.
- Coordinating with internal teams to track requirements and ensure the smooth execution of operations.
- Monitoring budgets, expenses, and cash flow to ensure cost control and financial accuracy.
- Preparing daily and weekly reports on procurement, payments, and operational status.
- Tracking incoming and outgoing funds, identifying risks, and supporting better financial planning.
- Managing vendor communication and resolving issues related to invoices, payments, and deliveries.
- Ensuring smooth coordination between procurement, finance, and operations teams.
- Leading and supporting team members in procurement and invoice processing activities.
- Played a key role in improving operational efficiency and cost control.
Key Account Manager
Pierian Services Pvt. Ltd.
Bangalore
08.2023 - 12.2023
- Acted as the primary point of contact for vendors for finance-related queries, grievances, and clarifications, ensuring smooth resolution and avoiding credit blocks.
- Provided training and support to vendors on tools and relevant systems to ensure correct usage and process understanding.
- Educated vendors on key parameters such as CCOGS, VRETS, PQV, rejections, holds, and missing invoices, with a focus on reducing recurring issues.
- Handled queries related to PQV, PPV, and invoice holds by identifying price variance issues and coordinating with vendor managers for a quick resolution.
- Collaborated with vendor SPOCs to resolve challenges in invoice processing, including invoice content requirements, PO-related issues, and missing invoices.
- Organised and facilitated regular vendor connects (weekly, bi-weekly, and monthly) to review open issues and drive timely closures.
- Collected Voice of Customer (VOC) feedback from vendors, and implemented actionable improvements to enhance service quality and vendor experience.
Senior Purchase Associate
Stanza Living
New Delhi
05.2018 - 02.2023
- Established and optimised end-to-end procure-to-pay (P2P) processes in a fast-paced startup environment.
- Managed procurement operations, including the timely conversion of purchase requisitions (PR) into purchase orders (PO) and service orders.
- Acted as the primary point of contact for internal stakeholders, resolving queries, and ensuring smooth procurement operations.
- Proactively expedited supplier deliveries to meet tight timelines and avoid operational delays.
- Maintained accurate purchase order records and generated reports for tracking procurement activities.
- Collaborated with product and internal teams to support strategic, cost-effective sourcing decisions.
- Processed high-volume supplier invoices, ensuring accuracy and alignment with PO and receipt details (3-way matching).
- Resolved discrepancies related to pricing, missing invoices, and approvals to ensure timely invoice clearance.
- Maintained real-time financial tracking reports, and performed vendor account reconciliation.
- Managed approval workflows for payment processing, ensuring compliance with financial policies, and timely disbursement.
- Demonstrated strong time management and adaptability while handling multiple priorities in a high-growth environment.
Project Coordinator
Adiya construction
Noida
10.2017 - 05.2018
- Managed project coordination activities, including data collection, tracking, and scheduling, to ensure smooth execution.
- Monitored project budgets and financial records, ensuring accurate expense allocation, and cost control.
- Handled resource planning for labour, materials, and equipment to support timely project completion.
- Managed vendor invoice processing, including verification, approval, and compliance with purchase orders.
- Maintained financial reports and vendor reconciliations, while coordinating with vendors to resolve payment issues and ensure timely disbursement.
Admin Executive
Creative Infocom Pvt. Ltd.
New Delhi
08.2016 - 09.2017
- Coordinated effectively between executives and internal and external stakeholders to ensure smooth communication and collaboration.
- Managed scheduling of meetings, appointments, and follow-ups, ensuring all stakeholders were informed and prepared.
- Maintained and updated corporate calendars, including events, meetings, holidays, and travel schedules.
- Handled incoming calls, emails, and website queries, ensuring timely and professional responses.
- Managed travel planning, office supplies procurement, and administrative support to maintain an organised work environment.
Education
B.tech - Computer science
Dr. A.P.J. Abdul Kalam Technical University
Lucknow, IN-UP01-2015
Skills
- Procure-to-Pay (P2P) Process Management
- Accounts Payable & Invoice Processing
- Purchase Order (PO) and Purchase Requisition (PR)
- Vendor management and reconciliation
- Invoice Verification and 3-Way Matching
- Payment Processing and Approvals
- Budget Monitoring & Expense Tracking
Key skills
- Stakeholder and team coordination
- Data Analysis and Reporting (Excel)
- Process Improvement and Operations
- MS Excel (VLOOKUP, Pivot Tables, Basic Formulae), MS Office
- Google Sheets
- Data Analysis and Reporting
- ERP systems (SAP MM)
Technical skills
PROJECTS & ACHIEVEMENTS
Data-Driven Procurement Enhancement
- Introduced structured purchase order record-keeping and reporting, enabling better visibility and data-driven procurement decisions.
- Maintained real-time financial tracking reports to support transparency and informed decision-making.
Strategic Cost Optimization & Vendor Management
- Collaborated with product and vendor teams on strategic sourcing decisions, achieving a 15% reduction in procurement costs.
- Achieved additional cost savings of 15% through vendor negotiations while reducing late deliveries by 30%.
- Maintained a high vendor satisfaction rate of 98% by resolving payment and invoice-related queries promptly.
Manual to Digital Process Transformation
- Led the transition from manual processes to digital systems, reducing administrative workload by 30%.
- Designed and implemented a Google Form-based invoice submission system, reducing paper usage by 50% and improving efficiency.
Vendor Portal Implementation & Process Improvement
- Collaborated with cross-functional teams to develop and implement a vendor portal for invoice upload and payment tracking.
- Improved operational efficiency by 40% by reducing manual follow-ups and increasing process transparency.
Procure-to-Pay (P2P) Process Optimization
- Established and optimized end-to-end procure-to-pay processes, reducing procurement cycle time by 25%.
- Acted as the primary internal contact for vendor queries, ensuring smooth invoice processing and issue resolution.
- Conducted regular vendor discussions to resolve procurement and payment issues, improving resolution time by 20% and achieving 95% vendor satisfaction.
COVID Period Financial Coordination
- Collaborated with vendors during the COVID period to reconcile accounts and plan structured payments.
- Reduced delayed payments by 25% while maintaining strong vendor relationships during critical business conditions.
Operational Efficiency & Delivery Management
- Proactively expedited supplier deliveries to meet tight timelines and ensure uninterrupted operations.
- Strengthened coordination between procurement, finance, and vendors to improve overall operational efficiency.
Timeline
Assistant Manager – Procurement & Operations
KAIROS INFRATECH
04.2025 - Current
Key Account Manager
Pierian Services Pvt. Ltd.
08.2023 - 12.2023
Senior Purchase Associate
Stanza Living
05.2018 - 02.2023
Project Coordinator
Adiya construction
10.2017 - 05.2018
Admin Executive
Creative Infocom Pvt. Ltd.
08.2016 - 09.2017
B.tech - Computer science
Dr. A.P.J. Abdul Kalam Technical University