Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Languages
Hobbies and Interests
Disclaimer
Major Strengths
Other Experiences
Timeline
Generic

Shraddha Karale

Mumbai

Summary

To work in an organization which promises growth in the future and provides opportunity to help me apply skills to the optimum level and having stimulating environment that empowers development

Overview

15
15
years of professional experience

Work History

Inside Sales Executive

UPS Express Pvt ltd
Mumbai
11.2015 - 06.2021
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Performed cold calling activities and leads received from customer care to generate qualified prospects.
  • Propose a quotation, negotiate contract discounts, and close the deal by processing the account opening process.
  • Develop additional business from existing customers by following up on a regular basis. Work on additional discounts on ad hoc movement.
  • Maintained accurate records of all sales activities using CRM software tools.
  • Work with the Credit Control Team in the case of a dispute or difference in billing.
  • Resolve the dispute by giving an insight into the issue to the Credit team, and take approval for the BAA (Billing Adjustment Advice) if required.

Indoor Sales Representative

Federal Express India Private Limited
Mumbai
10.2012 - 10.2015
  • Identifies, evaluates, and closes eligible business opportunities for prospects and existing customers within an assigned territory.
  • Uses established processes, methods, and tools to focus on the required balance of activities needed to achieve or exceed individual and team sales goals.
  • Performed regular follow-ups with prospects to close deals in a timely manner and with existing customers for additional business.
  • Increased profitability and revenue by identifying customers' upcoming ad hoc movements and determining appropriate offerings.
  • Identified opportunities for cross-selling additional products and services.
  • Maintain Call records on daily basis

Indoor Sales Officer

TNT India Private Limited
Mumbai
08.2008 - 09.2012
  • Acquisition of new customers and development of existing customers by selling the full range of TNT International and domestic products and solutions.
  • Improvements in revenue quality by ensuring customers are charged the correct price for the services provided.
  • Preparing and monitoring the weekly reports for the daily productivity.
  • Consistency in achieving the targets, thereby helping the organization to achieve its desired goals.

Tele Sales Executive

Hi-tech producer’s pvt.ltd
Mumbai
01.2006 - 07.2008
  • Joint as a Sales Coordinator for ICICI Bank Branch Fort, Nariman Point, and Dadar in the Personal Loan Department.
  • Handle back office work, i.e., documentation, filling out online application forms, and processing to operations.
  • Update rates, status of cases to the branch executive, and update software daily activity.
  • Later promoted to Tele Sales Officer based in the Bank Branch of ICICI Bank, Andheri West.
  • Handling desk queries in the ICICI Bank branch of Andheri (West) and selling personal loans among walking customers and by telecalling to account holders.
  • Preparing daily MIS reports for tapping the productivity, branch-wise.

Education

T.Y.B COM -

Mumbai University
01.2008

H.S.C -

Mumbai University
01.2005

S.S.C -

Mumbai University
01.2003

Advance diploma -

Software Engineering

Skills

  • Excellent communication
  • Active listener
  • Strong written communication abilities
  • Good organizational skills
  • Problem solving
  • Strong negotiation skills
  • Data analysis
  • Pipeline management

Accomplishments

  • Awarded the Best Sales Executive in Hi Tech Producers Pvt Ltd for highest disbursement in personal Loan across Mumbai Branches during the year 2006-07.
  • Awarded the India Sales League Campaign in TNT India Pvt Ltd for the top notch second Achiever, across India in the year 2010 for quarter 3.
  • Awarded the India Sales League Campaign in TNT India Pvt Ltd for the Top notch one Achiever, across India in the year 2011 for quarter 3.

Personal Information

  • Date of Birth: 11/08/87
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Languages

  • English
  • Hindi
  • Marathi

Hobbies and Interests

  • Traveling
  • Listening to music

Disclaimer

I, hereby, declare that, the above information and facts are true to the best of my knowledge and belief. Thanking you in anticipation and looking forward to your kind favorable reply at the earliest.

Major Strengths

  • Good interpersonal and effective communication skills.
  • Result oriented.
  • Good grasper and ability to execute tasks assigned to me efficiently.
  • Highly motivated to excel and contribute positively.
  • Believes in teamwork.
  • Committed to performance excellence in a group and at organizational levels.
  • Growing professionally to meet future challenges.

Other Experiences

  • Hi-tech Producer’s Pvt. Ltd, Tele Sales Executive, 01/21/06, 07/31/08, Handling desk queries in ICICI BANK branch of Andheri (west) & selling personal loan among walking customers and by Tele calling to account holders., Preparing Daily MIS reports for tapping the productivity Branch Wise.
  • TNT India Private Limited, Indoor Sales Officer, 08/22/08, 09/25/12, Acquisition of new customers & Development of existing customers by selling the full range of TNT International and Domestic products and solutions., Improvements of revenue quality by ensuring customers are charged the correct price for the service provided., Preparing & Monitoring the Weekly reports for the Daily Productivity., Consistency in achieving the targets thereby helping the organization to achieve its desired goals.

Timeline

Inside Sales Executive

UPS Express Pvt ltd
11.2015 - 06.2021

Indoor Sales Representative

Federal Express India Private Limited
10.2012 - 10.2015

Indoor Sales Officer

TNT India Private Limited
08.2008 - 09.2012

Tele Sales Executive

Hi-tech producer’s pvt.ltd
01.2006 - 07.2008

T.Y.B COM -

Mumbai University

H.S.C -

Mumbai University

S.S.C -

Mumbai University

Advance diploma -

Software Engineering

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Shraddha Karale