Summary
Overview
Work History
Education
Skills
Timeline
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Shraddha Mahato

Mumbai

Summary

With 8 years of expertise in e-commerce management, project management, and data analysis, I excel in seamless communication, process improvement, and strategic decision-making. Proficient in SQL and data analytics tools, I troubleshoot listing errors, create impactful campaigns, and provide insights on global product feasibility's actively mentor new team members, contributing to a cohesive and skilled workforce. My skill set and proactive problem-solving approach make me a valuable asset, consistently driving continuous improvement and
fostering organizational growth.

Overview

8
8
years of professional experience

Work History

Workflow Manager

Accenture
Mumbai
07.2023 - Current
  • Act as the primary point of contact between the client and the team
  • Manages content on multiple eCommerce sites for Global Brand : online set up for new, existing and/or
    seasonal products, including PDP's assets, attribution and categorization as needed.
  • Efficiently oversee Enhanced Brand Content (EBC) on Amazon and various platforms. Elevate brand presence
    and awareness through strategic content enhancement, ensuring a compelling and informative customer
    experience.
  • Monitor and assign daily task/Projects volumes, ensuring adherence to Service Level Agreements (SLAs) and
    maintaining high-quality standards.

Senior Catalogue Specialist

MUB IT Services
Hyderabad
09.2022 - 01.2023
  • Responsible for E-com business growth on platform like Amazon, eBay, Shopify, Wal-Mart through correct product listing for overseas clients.
  • Researched competitive offerings in order to identify areas where our company could improve its product line.
  • Troubleshoot listing errors, identify the root cause and resolution
  • · Achieved targets by resolving customer and account health issues with precision and efficiency.

Senior Catalogue Analyst

Amazon
Bangalore
05.2019 - 08.2022
  • Deep dive into massive data sets to answer key business questions using SQL, MS Excel and data analytics tools
  • Researched competitors to build report of rising trends in United Kingdom marketplace
  • Met with stakeholders to establish favorable business relationships and support mutually beneficial interests
  • Trained the new hires in the team and took initiative and responsibility to help them come up to speed on Amazon processes.

Catalogue Analyst

Amazon
Bangalore
03.2016 - 05.2019
  • Create product Listing and content for catalog and create A+ content
  • Updating offers, promotional products creating Freebies
  • Converting raw data to final content which would be live on the website and Quality check of the catalogue.
  • Analyzed large datasets using statistical methods and software programs.

Education

B.C.A.: Computer Science - Computer and Information Sciences

K.C. Das Commerce College
Guwahati
06.2013

Higher Secondary School - Science Education

Swadeshi Academy
Guwahati
03.2010

High School Diploma -

Modern English High School
Guwahati
03.2008

Skills

  • Catalog maintenance
  • Data Visualization
  • Excel
  • SQL
  • Client Relationship Management

Timeline

Workflow Manager

Accenture
07.2023 - Current

Senior Catalogue Specialist

MUB IT Services
09.2022 - 01.2023

Senior Catalogue Analyst

Amazon
05.2019 - 08.2022

Catalogue Analyst

Amazon
03.2016 - 05.2019

B.C.A.: Computer Science - Computer and Information Sciences

K.C. Das Commerce College

Higher Secondary School - Science Education

Swadeshi Academy

High School Diploma -

Modern English High School

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