Shraddha Tibrewala
Sales Manager
Mumbai
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 5-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Strict Counsellor with 01 years of supervisory experience. Skilled in to streamline daily activities for maximized productivity and sales. Detail-oriented and dedicated to cultivating efficient environments for top service.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Sales Manager
Navitus Technologies private Limited
Mumbai
10.2019 - Current
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Used vendor expertise to deliver educational content to sales team.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Met with clients, delivering presentations and educating on product and service features and offerings.
Assistant Regional Manager
Speakwell Academy
Mumbai
10.2018 - 08.2019
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Introduced new products or services, increased marketing activities and improved customer service to drive sales.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed strategy to increase sales and drive profits.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Reviewed sales and gross profit report to assess company efficiency.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Senior Student Counselor
Jetking Infotrain
Mumbai
10.2016 - 01.2018
- Maintained excellent attendance record, consistently arriving to work on time.
- Conducted research, gathered information from multiple sources and presented results.
- Led projects and analyzed data to identify opportunities for improvement.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Drove operational improvements which resulted in savings and improved profit margins.
- Increased customer satisfaction by resolving issues.
- Delivered services to customer locations within specific timeframes.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
- Exceeded goals through effective task prioritization and great work ethic.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Bachelors in Commerce - Sales
Lala Lajpatrai College
Mumbai 06.2013 - 03.2015
Skills
Sales processes
Product and service sales
Solution selling
Direct sales
Coaching and mentoring
Time management
B to B sales
Vendor management
Trained in consumer marketing
Decisive
Verbal and written communication
Relationship building
Timeline
Sales Manager
Navitus Technologies private Limited
10.2019 - Current
Assistant Regional Manager
Speakwell Academy
10.2018 - 08.2019
Senior Student Counselor
Jetking Infotrain
10.2016 - 01.2018
Bachelors in Commerce - Sales
Lala Lajpatrai College
06.2013 - 03.2015