Customer representative officer
Bajaj Finserv
Jamshedpur
08.2025 - Current
- Resolved customer complaints through effective communication and problem-solving skills.
- Utilized CRM software to track customer feedback and support requests.
- Developed positive relationships with customers through friendly interactions.
- Handled difficult or emotional customer situations with empathy and professionalism.
- Responded to customer inquiries via phone, email and chat.