Shradha Chabra
Agra
Summary
Administrative support professional with extensive HR experience, proficient in office management, record organization, and workflow optimization. Proven track record of quickly adapting to new software, resulting in improved data management and streamlined operations.
Overview
4
4
years of professional experience
Work History
Sr. Associate, MHLS
AMAZON DEVELOPMENT CENTRE INDIA Pvt. Ltd.
Bangalore
01.2022 - 11.2023
- Executed operational processes aligned with company goals, enhancing efficiency through actionable insights.
- Performed accounting or financial analysis.
- Handled incoming calls and directed callers to appropriate department or employee.
- Collaborated cross-functionally to identify and resolve workflow issues, boosting team productivity.
- Maintained quality and compliance standards while meeting tight deadlines.
- Maintained positive working relationship with fellow staff and management.
- Analyzed data and created reports for senior management.
- Resolved customer inquiries in a timely manner while adhering to service level agreements.
HR Executive
YASHASWI ACADEMY FOR TALENT MANAGEMENT
Bhopal
09.2019 - 09.2020
- Managed recruitment processes to source qualified candidates for various roles.
- Facilitated employee onboarding and orientation programs for new hires.
- Maintained employee records and ensured data accuracy in HR systems.
- Supported employee engagement initiatives to foster a positive work environment.
- Collaborated with management on workforce planning and staffing needs.
- Directed recruitment, selection and hiring processes.
- Drafted offer letters for new hires in line with company policy and procedure.
Education
MBA - Human Resources
Barkatullah University
Bhopal07-2019
BBA - Business Administration
Jagran Lakecity University
Bhopal06-2017
12th -
St. Josephs Co-ed School
Bhopal05-2014
10th -
St. Josephs Co-ed School
Bhopal04-2012
Skills
- Customer engagement and relationship management
- Operational efficiency and process improvement
- Recruitment and onboarding
- Problem solving and communication
- Employee onboarding
- Data reporting
- Recruitment management
- Conflict resolution
- Data entry
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Sr. Associate, MHLS
AMAZON DEVELOPMENT CENTRE INDIA Pvt. Ltd.
01.2022 - 11.2023
HR Executive
YASHASWI ACADEMY FOR TALENT MANAGEMENT
09.2019 - 09.2020
MBA - Human Resources
Barkatullah University
BBA - Business Administration
Jagran Lakecity University
12th -
St. Josephs Co-ed School
10th -
St. Josephs Co-ed School
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