Shradha Mishra
Delhi
Summary
Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
14
14
years of professional experience
Work History
Lead Flight Attendant
Indigo
Hyderabad
12.2012 - 08.2023
- Conducted pre-flight briefings with cabin crew to ensure compliance with all aviation regulations and company policies.
- Analyzed customer feedback surveys in order to identify areas for improvement in service delivery.
- Maintained an up-to-date knowledge of airline policies and procedures as well as federal aviation regulations.
Flight Attendant
Jet Airways
Bangalore
01.2011 - 11.2012
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Greeted passengers, answered questions, and directed them to their seats.
Guest Service Representative
Courtyard by Marriott Pune
Pune
04.2009 - 12.2009
- Processed payments for room charges, taxes, and other incidentals as required.
- Maintained cleanliness of lobby area and front desk counter.
- Tracked inventory levels of supplies needed for front desk operations.
Education
Bachelor of Arts -
Abeda Inamdar Senior College For Girls
Pune03-2011
High School Diploma -
Abeda Inamdar Junior College For Girls
Pune02-2008
Skills
- Trained at First Aid and CPR
- Evacuation Procedures
- In-flight safety expertise
- Approachable with Excellent communication skills
Languages
Hindi
First Language
English
Advanced
C1
Marathi
Advanced
C1
Passport details-
- Passport Number : T 6271158
- Place of Issue : Pune.
- Date of Issue : 08 July 2019
- Date of Expiry : 07 July 2029.
Date of Birth :
- 23rd April 1987
- Age : 37yrs
- Height : 177 Cms.
- Weight : 70 Kgs.
- Eye Sight : 6 by 6
- Nationality : Indian
Timeline
Lead Flight Attendant
Indigo
12.2012 - 08.2023
Flight Attendant
Jet Airways
01.2011 - 11.2012
Guest Service Representative
Courtyard by Marriott Pune
04.2009 - 12.2009
Bachelor of Arts -
Abeda Inamdar Senior College For Girls
High School Diploma -
Abeda Inamdar Junior College For Girls