Shradha Singh
Gurugram
Summary
Insightful Academic Counselor known for high productivity and efficient task completion. Possess specialised skills in student guidance, academic planning, and career development strategies. Excel in communication, empathy, and problem-solving to support student success and foster educational growth. Committed to leveraging these abilities to enhance the academic journey of each student encountered.
Overview
3
3
years of professional experience
Work History
Academic Counselor
Uptop Careers
Gurugram
05.2025 - 11.2025
- Counseled professionals across various industries on alignment of IIM certifications with career goals.
- Managed end-to-end admission processes, including candidate shortlisting, query resolution, and enrollment closure.
- Utilized CRM systems for lead tracking, follow-ups, and maintaining candidate engagement.
- Conducted career counseling calls, webinars, and information sessions to communicate program value and ROI.
Business Process Associate
Gandalf IT Services
Gurugram
04.2023 - 04.2025
- Counselled students and parents on MBBS and PG medical course options, eligibility, and admissions.
- Achieved monthly and quarterly sales targets for MBBS and PG medical programs.
- Generated leads through inbound and outbound calls, emails, and follow-ups.
- Managed end-to-end admission processes from initial counselling to enrollment confirmation.
- Maintained accurate student data and follow-up status in CRM systems.
- Explained fee structures, payment plans, and documentation requirements to prospective students.
- Built strong relationships with students, parents, and partner institutions.
- Coordinated with internal teams to ensure smooth admissions closures.
Education
BACHELOR'S IN BUSINESS ADMINISTRATION (BBA) - Marketing Management
JK Business School
Gurugram07-2021
Skills
- Booking management
- Customer relationship management
- Market research
- Contract negotiation
- Sales strategy
- Lead generation
- Effective communication
- Relationship building
Accomplishments
Achieved consistent target fulfillment in MBBS and PG medical course enrollments over multiple quarters
Successfully converted high-value leads into confirmed admissions, contributing significantly to team revenue
Recognized for effective student counselling and high conversion ratios
Closed admissions for MBBS and PG medical programs across multiple institutions
Maintained high follow-up and engagement rates, resulting in improved lead-to-enrollment conversions
Successfully converted high-value leads into confirmed admissions, contributing significantly to team revenue
Recognized for effective student counselling and high conversion ratios
Closed admissions for MBBS and PG medical programs across multiple institutions
Maintained high follow-up and engagement rates, resulting in improved lead-to-enrollment conversions
Coursework
- Business strategies
- Marketing management
- Financial modelling and analysis
- Sales techniques
Timeline
Academic Counselor
Uptop Careers
05.2025 - 11.2025
Business Process Associate
Gandalf IT Services
04.2023 - 04.2025
BACHELOR'S IN BUSINESS ADMINISTRATION (BBA) - Marketing Management
JK Business School