Shradha Waldia
Unit manager
Pithoragarh
Summary
HR Recruiter and Life Insurance Sales Professional in developing effective recruitment processes achieving sales targets and client relationship management.
Overview
1
1
year of professional experience
Work History
Unit Manager
ICICI Prudential Life Insurance Company
02.2024 - Current
- Enhanced customer satisfaction with personalized service and prompt resolution of issues.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures, built relationships with customers and community to establish long-term business growth.
- Identified and engaged potential clients through various channels including referrals, networking events, and cold calling.
- Managed the end-to-end sales process including client meetings, policy application, documentation, and follow-ups.
- Gained in-depth understanding of life insurance products, financial planning, and risk management.
HR Recruiter
Venture Quest
10.2023 - 02.2024
- Worked as a HR Recruiter specializing in non-IT sectors, specifically BPOs and KPOs.
- Collaborated with Fortune 500 companies such as Teleperformance, Tech Mahindra and ICICI Bank, using communication tools like WhatsApp for seamless client interaction.
- Conducted candidate interviews via phone, leveraging backend team support for data acquisition through job postings and mass mailings.
- Conducted out bound calls
- Managed job postings across platforms like Indeed, Naukri.com, and LinkedIn to attract relevant talent.
- Managed clients in Mumbai, Gurgaon and Pune, including Teleperformance, Eclerx, Hexaware, ICICI, Policybazaar, and Paisabazaar. Facilitated both domestic and international hiring as per client requirements.
Education
Master of Science (Geology) -
SSJ University
Bachelor of Science (Zoology, Botany, Geology) - undefined
Kumaon University
10+2 (Physics, Chemistry, Biology, Physical Education) - undefined
New Beersheba Sr. Sec. School (CBSE)
10th - undefined
New Beersheba Sr. Sec. School (CBSE)
Post Graduate Diploma in Human Resource Management -
Symbiosis Centre For Distance Learning
Skills
Candidate Screening
Candidate assessment
Talent Pool Development
Social Media Recruiting
Microsoft Office Suite (Word, Excel, Powerpoint)
Google Workspace (Docs, Spreadsheets, Slides)
Customer service excellence
Client Acquisition
Customer Relationship Management
Personal Information
Date of Birth: 12/25/00
Languages
English
Hindi
Timeline
Unit Manager
ICICI Prudential Life Insurance Company
02.2024 - Current
HR Recruiter
Venture Quest
10.2023 - 02.2024
Master of Science (Geology) -
SSJ University
Bachelor of Science (Zoology, Botany, Geology) - undefined
Kumaon University
10+2 (Physics, Chemistry, Biology, Physical Education) - undefined
New Beersheba Sr. Sec. School (CBSE)
10th - undefined
New Beersheba Sr. Sec. School (CBSE)
Post Graduate Diploma in Human Resource Management -
Symbiosis Centre For Distance Learning