Travelling and Photography
Shramana Matilal
Senior Salesforce Developer/ Consultant/Team Lead
Bangalore
Summary
Dynamic Salesforce Developer with a proven track record at Accenture, excelling in team collaboration and problem-solving, with 9 certifications completed. Spearheaded automation initiatives, enhancing efficiency and customer satisfaction. Proficient in Apex and Lightning Components, I consistently deliver high-quality solutions while adapting to evolving project needs and believe in going the extra mile.
Overview
8
8
years of professional experience
9
9
Certifications
3
3
Languages
Work History
Packaged App Development Team Lead
Accenture
07.2023 - Current
- Collaborated closely with stakeholders and clients to understand business requirements, driving the design and implementation of scalable solutions and process enhancements.
- Led the development and delivery of high-impact Salesforce customizations, including Lightning Web Components (LWC), significantly improving automation and operational efficiency.
- Spearheaded the research and implementation of innovative solutions such as a Business Rules Engine, transforming complex manual workflows into streamlined, automated processes.
- Oversaw the design, development, and optimization of Salesforce configurations, including validation rules, workflows, Apex customizations, custom objects, fields, and formulas, ensuring adherence to best practices.
- Managed release processes and deployment strategies, ensuring seamless and successful promotion of changes across environments as part of a robust release management lifecycle.
Senior Salesforce Developer
Publicis Sapient
06.2022 - 05.2023
- Streamlined business processes for increased efficiency with the development of tailored Salesforce solutions.
- Optimized system performance through regular code reviews and refactoring inefficient components.
- Consistently met or exceeded project goals, delivering high-quality solutions within budget constraints.
- Elevated customer satisfaction levels through prompt resolution of escalated support tickets pertaining to application functionality.
- Reduced manual data entry efforts, automating workflows using Apex triggers and classes.
- Developed reusable Lightning Components for enhanced user interface customization options within the Salesforce ecosystem.
Salesforce Developer
Cognizant Technology Solutions, CTS
01.2021 - 05.2022
- Optimized day-to-day operations through the creation of workflow rules, approval processes, and process builders.
- Supported organization-wide change management initiatives pertaining to the adoption of new features or enhancements within the Salesforce platform.
- Assisted in troubleshooting technical issues related to Salesforce platform, providing prompt resolution to minimize downtime.
- Enhanced user experience by designing and implementing custom Salesforce solutions.
- Managed numerous successful release cycles following Agile methodology principles throughout project lifecycles.
Mainframe Developer
Cognizant Technology Solutions, CTS
11.2017 - 12.2020
- Designed and developed robust COBOL programs, resulting in improved operational productivity.
- Monitored code and overall application to drive seamless performance.
- Ensured data integrity through the implementation of rigorous testing procedures and validation techniques.
- Troubleshot business logic and performance issues in existing mainframe applications.
Education
B. Tech - Computer Science & Engineering
St. Thomas’ College of Engineering & Technology
Kolkata, India 04.2001 -
WBCHSE - Science
Bidya Bharati Girls’ High School
Kolkata, India 04.2001 -
WBBSE -
Bidya Bharati Girls’ High School
Kolkata, India 04.2001 -
Skills
Teamwork and collaboration
Problem-solving abilities
Proficiency in development and debugging
Critical thinking and Technical Guidance
Excellent communication
Organizational skills
Adaptability and flexibility
Certification
Salesforce Certified Platform Developer (credential ID: 23054911)
Interests
Reading Books
Series and Movie Buff
Playing Synthesizer
Taking care of my pets and involved with animal welfare
Timeline
Packaged App Development Team Lead
Accenture
07.2023 - Current
Senior Salesforce Developer
Publicis Sapient
06.2022 - 05.2023
Salesforce Developer
Cognizant Technology Solutions, CTS
01.2021 - 05.2022
Mainframe Developer
Cognizant Technology Solutions, CTS
11.2017 - 12.2020
B. Tech - Computer Science & Engineering
St. Thomas’ College of Engineering & Technology
04.2001 -
WBCHSE - Science
Bidya Bharati Girls’ High School
04.2001 -
WBBSE -
Bidya Bharati Girls’ High School
04.2001 -