Shravan Kumar Nair
Bengaluru
Summary
Dynamic Business Manager with TEKsystems, driving strategic client engagements that boosted revenue by 11%. Skilled in capacity planning and team building, I excel at mentoring staff and enhancing performance. My proactive approach to customer relationship management has consistently fostered growth and inclusivity in the workplace.
Overview
13
13
years of professional experience
Work History
Business Manager - Delivery & Strategic Client Engagements
TEKsystems
Bengaluru
01.2022 - Current
- Led strategic client engagements, increasing revenue by 11% through upselling & cross-selling.
- Conducted bi-weekly strategic discussions with the U.S. and Ireland DNA team, optimizing account growth.
- Directed cross-functional teams, ensuring timely delivery within budget constraints.
- Mentored Delivery Account Managers & Senior Recruiters, improving overall team effectiveness by 21%.
- Oversaw capacity planning, staff augmentation opportunities with client.
Senior Account Manager
TEKsystems
Bengaluru
01.2015 - 01.2022
- Developed high-impact client relationships, achieving 7% business expansion.
- Spearheaded market analysis, guiding revenue strategies.
- Led new business development, securing 3 enterprise clients in the year 2018-2019.
Technical Recruiter
TEKsystems
Bengaluru
01.2012 - 01.2014
- Built strong recruitment pipelines, ensuring successful placement of specialized roles.
- Led diversity hiring initiatives, contributing to inclusive workplace culture.
Education
PGPBM -
NIILM School of Business
Delhi01.2011
Bachelor in Computer Application -
MS Ramaiah College
Bengaluru01.2008
Higher Secondary - Commerce
Vidya Bharati Chinmaya Vidyalaya
01.2004
Skills
- Capacity planning
- Customer relationship management
- Team building
- Employee training
- Diversity hiring
- Mentoring staff
Accomplishments
- Revenue Growth, Delivered ₹ 35 million, contributing 14% to company earnings.
- Team Leadership, Managed 440+ technical consultants PAN India, optimizing efficiency.
- Client Success, Maintained 77% retention rate.
Hobbies and Interests
- Cricket Enthusiast: Represented TEKsystems as a Captain in Allegis Cricket League for 3 years.
- Pet Lover: Proud pet parent of 3 dogs (Lab, Beagle, GSD).
- Cycling & Marathons: Completed 350KM ride in 16 hours(to n fro) from Bangalore to Mysore on 08/15/22; Completed 3 marathons in 2025 and aiming for Half Marathon by 2025 end.
Notable Accomplishments
- Helped HP Printer Division set their first Home based testing lab facility with a team of 20 engineers in TEKsystems ODC.
- Executed the Hire, Train, Deploy (HTD) model for GoLang and L0, L1 Server Engineers.
- Led hiring of Exclusive 20+ Full Stack Engineers and 16 AI/ML experts for the client helping in business growth for TEKsystems.
- Effective people development and coaching for fresh hires through various training modules.
Timeline
Business Manager - Delivery & Strategic Client Engagements
TEKsystems
01.2022 - Current
Senior Account Manager
TEKsystems
01.2015 - 01.2022
Technical Recruiter
TEKsystems
01.2012 - 01.2014
PGPBM -
NIILM School of Business
Bachelor in Computer Application -
MS Ramaiah College
Higher Secondary - Commerce
Vidya Bharati Chinmaya Vidyalaya
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