SHRAVAN S.

• As an Office Executive at Tritech Traders, I managed a wide range of administrative and operational tasks to ensure the smooth functioning of the office. My responsibilities included coordinating schedules, handling correspondence, and organizing meetings and events. I maintained office supplies, managed filing systems, and ensured compliance with company policies and procedures. Additionally, I provided support to senior management by preparing reports, managing confidential information, and assisting with project management. My role required strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Through effective communication and problem-solving, I contributed to the overall efficiency and productivity of the office.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Improved employee and client retention rates through active communication and problem-solving efforts.
• Enhanced executive productivity by managing complex schedules and coordinating travel arrangements.
• Developed strong working relationships with stakeholders through clear communication lines that fostered collaboration across departments.
• Facilitated smooth day-to-day operations, ensuring timely completion of tasks and projects.

As a Market Researcher at Soul Ai, I played a pivotal role in a groundbreaking LLM (Large Language Model) building project. My responsibilities included conducting in-depth market analysis to identify emerging trends, customer needs, and competitive landscapes within the AI industry. I collaborated closely with data scientists and engineers to ensure the LLM development aligned with market demands and user expectations. By leveraging advanced research methodologies, I provided actionable insights that informed strategic decisions, contributed to the refinement of product features, and enhanced the model's applicability across various sectors. My work significantly contributed to positioning Soul Ai as a leader in innovative AI solutions.

• Continuously improved internal knowledge base by staying up-to-date on industry developments and attending relevant conferences and workshops.
• Developed customized reports tailored to specific stakeholder needs, enhancing their ability to make informed decisions based on comprehensive market analysis.
• Increased client satisfaction by conducting comprehensive market research and delivering actionable insights.
• Analyzed emerging industry trends to identify potential threats or opportunities for business growth.
• Utilized diverse research techniques and online or published data collection tools to amass key information or statistics, supporting business objectives.
• Researched and evaluated potential new markets and products.