Shravan Sharma
Jaipur
Summary
Results-driven Process Supervisor known for highly productive and efficient task completion. Possess specialized skills in workflow optimization, quality control procedures,and team leadership. Problem-solving, and adaptability, ensuring smooth operations and continuous improvement in process management environments.
Overview
15
15
years of professional experience
Work History
Process Supervisor In OFAC (Transaction Filtering)
Deutsche Bank
Jaipur
08.2018 - Current
- Processing and check the internal filter of OFAC embargo.
- Release the transaction from 1st level.
- Check the internal hits of risk entity and send it for investigation if possible risk entity hits in payment.
- Follow the guideline of the entire embargo before releasing the transaction.
- Keep update myself and team for new sanctions implement by OFAC.
- Investigate the transaction placed by team members in Level 2
- Keep suggesting idea to reduce the hit rate and improve S.T.P. rate.
- I manage the query from stakeholder and other counter part.
- Coordinated training sessions for new employees in accordance with departmental procedures.
Process Analyst
Deutsche Bank Cash opration ( Germany H.R.M.P and Bear Trap )
Jaipur
02.2015 - 08.2018
- Capturing the incoming payments receive through manually sources.
- Route the payment as per instruction given by the sender (clients of the bank).
- Finish all the payments before cut off time of respective currency.
- Do the four eye process to ensure there should not be any error in payment.
- Handle the high value payments (500 Mio EUR and above) with their required checks before releasing from process side.
- Handle the discrepancies in a payment by using proper tools of communication.
- Resolving the situation and providing corrective solutions in case of error occurrence.
- Do the reconciliation of payments to ensure all the payments were processed before EOD.
- Three times I was given employee of the month award in cash operation process for sharing process improvements ideas to reduce the risk.
- In bear trap process - any payment has value of 500 M. EUR/USD going out of Bank required multiple checks I made sure all the checks are placed before it's going out side of the Bank.
Process Analyst
Deutsche Bank Cash opration T.C.A.
Jaipur
05.2013 - 01.2015
- Technical Customer administration (T.C.A.) it was cash opration project to give manual access to the client to use in Electronic payment as requested.
- it was 1.5 Year project which I completed with in time line and hand over with detailed reports on project progress, results, and recommendations for further improvement.
- Developed process maps, flowcharts, and diagrams to document findings.
Process Analyst
Genpact
Jaipur
06.2010 - 03.2013
- It was Mortgage process where we receive the mortgage file and I was part of capturing team which update all the client details in system if any require document is left to receive we send the chaser to the bank's RP.
- I worked as quality checker and use to give floor support.
- I use to give process training to new team member.
- Many times got rewarded by clients for my quality work.
- I gave two lean ideas in this process.
- I was doing MIS work as well for EOD.
Process Analyst
Genpact
Jaipur
01.2010 - 03.2013
- B2B- Mortgage process where we received the mortgage file and I was part of capturing team where I use to segregate the file as per loan amount and update the file's detail in system.
- It was new process to Genpact so after capturing the file we use to send to the onshore team for further action or they use to guide us if any further action required.
- I made sure that all the documents are in place before loan file reached to the underwriting approval.
Education
B.A. -
Rajasthan University
Jaipur01.2007
Senior Secondary Education -
Rajasthan Board
01.2004
Secondary Education -
Rajasthan Board
01.2002
Skills
- Effective communication skills
- Ability to handle internal clients query
- Futuristic and innovative approach
- Deep involvement at a detailed level
- Control exceptions and volumes
- Strong interpersonal skills
- Risk entity investigation
- Process improvement
- Stakeholder management
- Data analysis
- Quality assurance
Disclaimer
I declare that the above information provided by me is true to best of my knowledge.
Language
- Hindi
- English
Personal Information
- Father's Name: Mr. Satya Narayan Ji Sharma
- Date of Birth: 04/24/85
- Nationality: Indian
- Marital Status: Married
Language
English
Upper Intermediate
B2
Timeline
Process Supervisor In OFAC (Transaction Filtering)
Deutsche Bank
08.2018 - Current
Process Analyst
Deutsche Bank Cash opration ( Germany H.R.M.P and Bear Trap )
02.2015 - 08.2018
Process Analyst
Deutsche Bank Cash opration T.C.A.
05.2013 - 01.2015
Process Analyst
Genpact
06.2010 - 03.2013
Process Analyst
Genpact
01.2010 - 03.2013
B.A. -
Rajasthan University
Senior Secondary Education -
Rajasthan Board
Secondary Education -
Rajasthan Board