Determined with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.
Overview
1
1
year of professional experience
2
2
Languages
16
16
years of post-secondary education
Work History
Deputy Manager
ICICI Bank Ltd.
Chennai, Tamil Nadu
01.2022 - Current
Handling Demat, as well as ICICI 360 degree product.
Delivered exceptional customer service through assistance in questions, procedures and accomplishing client objectives.
Achieved bank revenue goals through individual sales and coaching staff to drive new leads through daily customer contact opportunities.
Expanded customer base by advertising bank products to customers and supported a large volume of accounts.
Management of Trade & High Value SME customers for their Business Banking requirements.
Complete life cycle management of the customer ( acquisition, on-boarding , portfolio , activation and attrition management).
Facilitate customer trade transaction and ensure straight through processing.