Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Shreshtha Tiwari

Hyderabad

Summary

Business Consultant with over 2 years of experience in consulting, specializing in problem-solving, SaaS, and Microsoft Office. Known for exceptional service delivery, strong interpersonal skills, and a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Proven track record in delivering quality work, with good communication and teamwork abilities. Passionate about continuous learning and professional development, leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions. Dedicated and adaptable, with a proactive attitude and strong work ethic. Eager to contribute to a dynamic team and support organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Associate Consultant

HighRadius Techologies
Hyderabad
07.2022 - Current
  • Executed multiple projects for end-to-end implementation of HighRadius Collections & Electronic Invoice Presentment & Payment module.
  • Delivered detailed support and guidance tailored to project requirements for clients.
  • Ensured timely task completion by coordinating with the client throughout the project life cycle.
  • Contributed significantly by sharing insights in cross-functional team meetings on project decisions.
  • Developed test plans and test cases to ensure product quality and performance.
  • Created training materials and user manuals for the implementation of systems and processes.
  • Developed relationships with clients through effective communication skills and professional demeanor.
  • Utilized software applications such as Microsoft Excel and MySQL to analyze large volumes of data.
  • Provided technical assistance and guidance to other testers during the system testing process.
  • Demonstrated products to customers, answering questions, and providing information about features.

Trainee - Highako

HighRadius Techonologies
Hyderabad
06.2021 - 06.2022
  • Executed successful project delivery of Electronic Invoice Presentment & Payment (EIPP) Cloud at HighRadius.
  • Enhanced knowledge of payment methods for invoices through the utilization of Electronic Workflow in HighRadius EIPP Merchant and Customer portals.
  • Configured software products to meet customer requirements.
  • Implemented customer-requested changes within set deadlines, upholding quality standards.
  • Provided technical support for customers during the implementation process.
  • Conducted product demonstrations to clients, providing detailed information on features and benefits of the software solution.

Education

Bachelor of Technology - Computer Engineering

Kalinga Institute of Industrial Technology
Bhubaneswar, Odisha
01-2022

High School Diploma -

Girls' High School & College
Prayagraj, Uttar Pradesh
01-2018

Skills

  • Data collection and analysis
  • Planning and execution
  • Process Analysis
  • Project Implementation
  • Problem-Solving
  • MySQL
  • Reports and documentation
  • MS Office
  • Requirements Gathering
  • Configuration Management

Accomplishments

  • HighFlyer Award - H1, 2024
  • Award of Applause - Q1, 2024
  • HighFlyer of the Quarter - Q4, 2021

Certification

CAA Hackathon Blue Belt - 2023

Timeline

Associate Consultant

HighRadius Techologies
07.2022 - Current

Trainee - Highako

HighRadius Techonologies
06.2021 - 06.2022

Bachelor of Technology - Computer Engineering

Kalinga Institute of Industrial Technology

High School Diploma -

Girls' High School & College

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Shreshtha Tiwari