Shresth Tyagi
New Delhi
Summary
Rational Analyst with 2+ years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs.
Overview
3
3
years of professional experience
Work History
Analyst ( Fraud - Chargeback)
NatWest Bank
12.2021 - Current
- Monitor real-time queues and identify high-risk transactions within business portfolio.
- Observe customer transactions to identify fraudulent activity such as account takeover, friendly fraud, theft, and similar other risks.
- Resolve queued transactions within service-level agreements to reduce potential revenue losses
- Monitored compliance and filing requirements in conjunction with staff and management.
- Recommend new software tools used for fraud detection and prevention reporting activities.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Generated reports detailing findings and recommendations.
Analyst (Anti Tax Evasion )
NatWest Bank
03.2021 - 12.2021
- Providing Tax compliance reporting of individual and entity customers to HMRC as per the FATCA/CRS guidelines and ensuring processing as per agreed turnaround time and service level agreements.
- Knowledge of documentation according to IRS Chapter 3,chapter 61, Section 3406, and FATCA and CRS regulations.
- Handle cases/triggers from the Analytics team where there is a potential under indicias the process requires working on multiple systems and handling a case as per agreed turnaround time / SLA while maintaining the accuracy in processing.
- Perform Training and development related to the workstream.
- Perform analysis for identified process improvement initiatives and provide results to leadership.
- Perform analysis and assist on special projects as requested by management.
- Ensuring Processing service level agreements are maintained and provided to the manager Data Management and controls to maintain monthly metrics.
- Assist production processing and operations support/process Integration team relating to project development testing Effort
- Evaluated staff performance and provided coaching to address inefficiencies.
- Identified and resolved problems through root cause analysis and research.
Education
BBA - Business Administration And Management
IITM
New Delhi, India08.2020
High School Certification (12th Standard) -
VIS
New Delhi, India03.2017
Matriculation Certification (10th Standard) -
VIS
New Delhi, India03.2015
Skills
- Data Analysis
- Risk Assessment
- Problem-Solving
- Communication Skills
- Attention to detail
Timeline
Analyst ( Fraud - Chargeback)
NatWest Bank
12.2021 - Current
Analyst (Anti Tax Evasion )
NatWest Bank
03.2021 - 12.2021
BBA - Business Administration And Management
IITM
High School Certification (12th Standard) -
VIS
Matriculation Certification (10th Standard) -
VIS
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