shrey upadhyaya
Network engineer
Summary
Results-driven network engineer with over 3 years of expertise in deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with a strong track record of accurately conducting system repairs and troubleshooting. Exemplary planning, project management, and communication talents.
Overview
8
8
years of professional experience
3
3
Certifications
2
2
Languages
Work History
NETWORK ENGINEER
NIC( NATIONAL INFORMATICS CENTRE)
05.2022 - Current
- Working in NIC National Network Operation Centre at New Delhi and working in 24*7 environment.
- Troubleshooting of all critical & major alarms of Access, Aggregation and Core network.
- Escalation of hardware and critical issues.
- Supporting and monitoring network availability to all Clients.
- Managing LAN,WAN and VOIP connections.
- Troubleshooting network issues and outages for clients.
- Monitoring traffic utilization of end user via MRTG.
- Handling NIC CERT tickets regarding Botnet events.
- Network Monitoring & Management: Nagios, Wireshark.
- Basic knowledge of SD-WAN security features, including VPNs, encryption.
- Familiar with SD-WAN architecture and its benefits for optimizing network performance.
- Developed expertise in implementing Zero Trust security principles within data architecture and organizational systems.
- Implemented Zero Trust Architecture (ZTA) principles to enhance network security posture, least privilege access controls, and continuous monitoring.
- Successfully onboarded high-profile ministry clients onto Zero Trust Architecture (ZTA), ensuring their network environments met stringent security standards and compliance requirements.
- Created application segments and policies tailored to the unique requirements of each client, ensuring adherence to ZTA principles and regulatory compliance.
- Utilized Zscaler Client Connector (ZCC) for Zscaler Zero Trust Architecture implementation, ensuring secure access to applications and data regardless of user location.
- Established and launched a helpline service desk for Zero Trust Architecture (ZTA) service users, providing 24*7 support and improving user experience and satisfaction.
NOC ENGINEER
Progressive Infotech (P) Ltd.
New Delhi
04.2021 - 02.2022
- Provide support including troubleshooting to Windows Server, ESXI (VMware), Software install on server, Worked on Antivirus, patch pushing manual and Auto configured also updating policies and communication files, virus definition etc
- Installing and configuration OS (Operating system) on windows server.
- Implementation of additional domain controller (ADC) and Read only domain controller (RODC) and Terminal Server.
- Implemented Group Policy object (GPO) on OUs and provide delegation control to selected users.
- Worked on Ticketing tool (Summit) and monitoring tool for server and other network devices.
- Manage file server and Robocopy for Data transfer.
- Manage AD user, AD application, Provide the group access to user.
- Providing remote support to the users outside office through Any desk & Microsoft team.
Project Co-Ordinator
Computer Kendra
Agra, UP
01.2017 - 01.2018
- Company Overview: Client:- Agra Development Authority, UP.
- Client:- Agra Development Authority, UP.
Education
Master of Computer Applications(Pursuing) -
Mangalayatan University
Aligarh, India 04.2001 -
Bachelor of Computer Application -
Himalayan University
Itanagar, IndiaDiploma - Cyber Security
CRAW Security
New Delhi, India12th - NIOS
NIOS
Agra, UPSkills
- Conducting Training Sessions
- Stakeholder communication
- High Severity Incidents
- Ownership of Incident Management
- Managing SLA
- Timely closure of Incidents
- Issue Resolution Management
- Service Request Management
- Incident Response Management
- Collaboration With Delivery Teams
- Creating Training Manuals
- Developing Presentations
- Conducting Training Sessions
Certification
ZTDA Certification (Zero Trust Data Architecture)
Accomplishments
- ZTDA Certification (Zero Trust Data Architecture)
- Ethical Hacking & Countermeasures Certification (Data & Investigation Certification) CRAWEN- 6827491/L1
- In-Depth Advanced Networking Certification (Data & Investigation Certification) CRAWEN-6827491/L4
Timeline
NETWORK ENGINEER
NIC( NATIONAL INFORMATICS CENTRE)
05.2022 - Current
NOC ENGINEER
Progressive Infotech (P) Ltd.
04.2021 - 02.2022
Project Co-Ordinator
Computer Kendra
01.2017 - 01.2018
Master of Computer Applications(Pursuing) -
Mangalayatan University
04.2001 -
Bachelor of Computer Application -
Himalayan University
Diploma - Cyber Security
CRAW Security
12th - NIOS
NIOS
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