Summary
Overview
Work History
Education
Skills
Job Experience
Languages
Timeline
Generic
Shreya Dubey

Shreya Dubey

Bhiwandi

Summary

Self-motivated and hard working fresher seeking for an opportunity to work in a challenging environment to prove my skills and utilize my knowledge & intelligence in the growth of the Organization.

Overview

1
1
year of professional experience

Work History

CRM, Billing, Telecaller, Sales representative

N J and Sons Yamaha Service center
Bhiwandi
08.2024 - Current
  • Handled customer inquiries and delivered product information for Yamaha service offerings, ensuring informed decision-making.
  • Updated and maintained customer database, guaranteeing accuracy and timely information access.
  • Collaborated with team members to resolve customer issues effectively and efficiently.
  • Assisted customers in opening accounts, making deposits, and updating information, facilitating smooth transactions and enhancing customer satisfaction.
  • Addressed inquiries from clients and department team members.

Education

BA -

UP University
06.2022 - 12/2025

Intermediate -

UP Board
05.2022 - 12/2022

High school -

Maharashtra Board
04.2009 - 12/2020

Skills

  • Customer service
  • Data management
  • Sales support
  • Account management
  • CRM software
  • Team collaboration
  • Sales strategy development
  • Training and mentoring
  • Operations management
  • MS office

Job Experience

Hindi, English, Marathi, Traveling

Languages

English
Upper Intermediate
B2
Hindi
Proficient
C2
Marathi
Advanced
C1

Timeline

CRM, Billing, Telecaller, Sales representative

N J and Sons Yamaha Service center
08.2024 - Current

BA -

UP University
06.2022 - 12/2025

Intermediate -

UP Board
05.2022 - 12/2022

High school -

Maharashtra Board
04.2009 - 12/2020
Shreya Dubey