Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Shreya Gupta

Delhi

Summary

Adaptable manager with experience in leading varied teams and overseeing intricate projects. Proficient in strategic development, optimizing operations, and cultivating teamwork. Proven track record of improving efficiency and productivity while upholding top-quality standards. Effectively introduced creative solutions that led to beneficial organizational transformations.

Overview

6
6
years of professional experience

Work History

Team Leader

Adtia Solution PVT LDT
Noida
09.2024 - Current
  • Directs, administers, and controls the day-to-day operations and activities of facilities and programs in an assigned area.
  • Reviews analysis of performance, including financial and productivity data for the area, and makes the appropriate changes in strategies, goals, and objectives, responding to current status and conditions.
  • Collaborated with other departments to ensure smooth operations.
  • Suggested various operational strategies to increase productivity.
  • Provided guidance and mentorship to junior trainers in the organization.
  • Maintained records on employee progress, training sessions, and feedbacks.
  • Identified problem areas impacting the overall productivity of the team.
  • Conducted performance reviews to identify areas of improvement for team members.
  • Resolved conflicts among team members through effective communication techniques.

Senior Associate

Rsupport Technonlogies
Delhi
07.2023 - 08.2024
  • Working on day-to-day reporting to the concerned manager and managing with the respective client. Actively handling customer solutions while coordinating with clients and making sure it won't break the supply chain management. The technical services involved are cloud services and various aspects of data security.
  • Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
  • Analyzed data and created reports for senior management.

Background Verification Associate

Authbridge Research Pvt Ltd
Gurgaon
03.2021 - 03.2023
  • Checking and verifying the authenticity of degree certificates, as well as government. Documents for the clients, such as KPMG, PwC, IBM, Deloitte, ICICI, TCS, Wipro, etc. Processing and uploading the data on the server, and maintaining data logs in the mail room. Data entry, HE, QC.

Backend Associate

Quess Corporation
Delhi
12.2019 - 02.2021
  • Handling credit card-related queries. Customer verification: Call the customer and ask for their personal details regarding their credit card, personal address, permanent address, email ID, etc. Upload all these details to the portal and approve the credit card as well.
  • Conducted market research and analysis to identify potential business opportunities.

Education

Data Analytics Certificate Program -

Coding Ninjas
Delhi
06-2025

Bachelor of Science -

0m Sterling Global University
05-2024

INTERMEDIATE -

J. K. G Sr Sec School
Mainpuri
05-2019

Skills

  • Performance analysis
  • Project management
  • Customer service
  • Employee training
  • Data analysis
  • Competitive analysis
  • SAP MM
  • Team leadership
  • Material master creation
  • Operational excellence

Languages

Hindi
First Language
English
Proficient (C2)
C2

Accomplishments

  • 2018 Dance Competition Cultural Function Participated in inter school Dance competition held in the School cultural function
  • 2016 Badminton Sports Function Participated in badminton event in inter school sport function

Timeline

Team Leader

Adtia Solution PVT LDT
09.2024 - Current

Senior Associate

Rsupport Technonlogies
07.2023 - 08.2024

Background Verification Associate

Authbridge Research Pvt Ltd
03.2021 - 03.2023

Backend Associate

Quess Corporation
12.2019 - 02.2021

Data Analytics Certificate Program -

Coding Ninjas

Bachelor of Science -

0m Sterling Global University

INTERMEDIATE -

J. K. G Sr Sec School

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Shreya Gupta