MS Office
Shreya Pushpad
Sagar
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Call Center Executive
Bajaj Finanace Ltd
Sagar
02.2021 - 02.2022
- Developed quality employees within call center to take over leadership positions.
- Established and oversaw performance targets for call center associates.
- Established relationships and touch points with clients to promote retention.
- Effectively managed assigned cases, collecting and documenting details using [Software].
Education
Higher Secondary - Commerce
Central School Sagar MP
Sagar 04.2019 - 06.2020
Bachelor of Commerce - Commerce
Hari Singh Gour University Sagar MP
SAGAR 03.2021 - Current
Skills
Performance improvements
Strategic sales knowledge
Account management
Report preparation
Complaint resolution
Productivity Standards
Software
Outlook
Dancing
Its my hobby Only. i am not proffesional.
Timeline
Bachelor of Commerce - Commerce
Hari Singh Gour University Sagar MP
03.2021 - Current
Call Center Executive
Bajaj Finanace Ltd
02.2021 - 02.2022
Higher Secondary - Commerce
Central School Sagar MP
04.2019 - 06.2020