Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Languages
Personal Information
Hobbies and Interests
Disclaimer
Timeline
CustomerServiceRepresentative
Shreyank Hegde

Shreyank Hegde

Bangalore

Summary

To take a challenging post for understanding business change needs, Results-driven Senior MIS Executive known for exceptional productivity and efficiency in task completion. Specialized in data analysis, Excel in leadership, problem-solving, and communication.

Professional with top skills in communication, critical thinking and active learning. Helps cases with professionally prepared legal documents and thorough research.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior MIS Executive

Allegis Services India Private Limited
Bangalore
07.2023 - Current
  • Collect and compile data from various sources, ensuring data accuracy and completeness.
  • Work closely with stakeholders to understand their reporting needs.
  • Design and develop customized reports and dashboards using reporting tools (e.g., Tableau, Power BI, Excel).
  • Create and maintain automated reporting processes to streamline data analysis.
  • Translate complex data sets into actionable insights for non-technical stakeholders.
  • Implement and maintain data quality standards and best practices.
  • Collaborate with cross-functional teams to understand reporting requirements and provide data-driven insights.
  • Stay updated on industry best practices and emerging trends in MIS reporting.

Paralegal

Allegis Services India Private Limited
Bangalore
07.2021 - 06.2023
  • Maintained case files including organizing physical files and electronic databases.
  • Processed invoices related to client matters; monitored budgeting activities related to assigned projects.
  • Lead end-to-end contracts and other document execution processes (both e-sign and wet signature).
  • Assisted in drafting and reviewing legal correspondence, including letters, emails, and faxes.
  • Created file and executed legal documents such as VRF, company-related COC, COI, and Questionnaire.
  • Worked on different tools for invoices and prepared documents for various processes in place.

Senior Process Associate

Tata Consultancy Services
08.2017 - 07.2021
  • Processing investment claims for Australian clients.
  • Allocating funds to member account, paying out funds, and switching portfolios according to client requirements.
  • Provided process improvement ideas to reduce TAT, cost reduction, and eventually making process simpler and improving customer satisfaction.
  • Efficiently managing the team in the absence of the team leader (Managing SLA, Quality, Concerns of the team).
  • Due to business requirement and urgency, I had been cross-trained to different engaged teams.

Education

MBA - International Business Management

Amity University
Noida
11-2023

Bachelor of Commerce - Finance

Sri Bhuvenendra College
Mangalore
01.2017

Skills

  • Data Analysis
  • Report Generation
  • Data Visualization
  • Dashboard Creation
  • Cross-functional Collaboration
  • Problem Solving
  • Time Management
  • Reporting and documentation
  • Report Analysis
  • Lean Six Sigma
  • KPI Tracking

Certification

  • Certified: Power BI Data Analyst Associate
  • Lean Management Certification
  • Microsoft Excel Certification

Accomplishments

  • Successfully implemented multiple Business Process Improvement initiatives to reduce errors, cost, turnaround time and enhance quality service for the customers.
  • Successfully collaborated with cross-functional teams to standardize reporting processes, leading to increased organizational efficiency.
  • Best performer for consistency in Production and Accuracy.
  • Appreciation from client end for achieving SLA and TATs.
  • Awarded TCS gems for excellent Performance.

Affiliations

  • Successfully completed 3 financial seasons to meet SLAs on time with high utilization & production.
  • Successfully organized Innovation Rally across Project, where each team member must give process improvement ideas and we got nearly 300 idea, in which most of ideas got implemented.

Languages

Tulu
First Language
English
Advanced (C1)
C1
Kannada
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2

Personal Information

  • Place of Birth: Karnataka
  • Date of Birth: 04/05/96
  • Gender: Male

Hobbies and Interests

  • Current affairs
  • Volunteer Work/Community Involvement
  • Cricket
  • Handball

Disclaimer

I do hereby declare that the given information is accurate and correct to the best of my knowledge.

Timeline

Senior MIS Executive

Allegis Services India Private Limited
07.2023 - Current

Paralegal

Allegis Services India Private Limited
07.2021 - 06.2023

Senior Process Associate

Tata Consultancy Services
08.2017 - 07.2021
  • Certified: Power BI Data Analyst Associate
  • Lean Management Certification
  • Microsoft Excel Certification

MBA - International Business Management

Amity University

Bachelor of Commerce - Finance

Sri Bhuvenendra College
Shreyank Hegde