Shreyas Bangale
Procurement Sales Manager
Mumbai
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
17
17
years of professional experience
2010
2010
years of post-secondary education
Work History
Sales Manager
M2-Aero (MB Masaprit)
08.2025 - Current
- Focus on generating revenue through new and existing clients in the airline, MRO, and other aviation sectors.
- Build and maintain strong relationships with clients, providing quotations, resolving issues, and ensuring satisfaction.
- Source a wide range of aircraft parts, components, and consumables globally from OEMs and suppliers.
- Work closely with internal departments, like logistics, warehouse, and maintenance, to align supplier availability with customer demand.
- Manage key accounts by negotiating pricing and contract terms to achieve sales targets, and drive growth.
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sales Professional
Aerowings International FZCO
06.2025 - 08.2025
- Assisted customers with RFQ inquiries and recommendations by giving options to select the quoted conditions and Pricing.
- Participated in team meetings to discuss sales strategies and goals.
- Collaborated with colleagues to ensure excellent customer service.
- Learned company products and features to provide better support.
- Consulted with long-term, new, and prospective customers to understand needs and propose ideal solutions.
- Managed sales transactions and processed payments efficiently.
Sales Development Specialist
Pace Group International & Pace Jets
08.2022 - 06.2025
- Conduct market research and build a solid pipeline of potential clients to contact regarding the sale of aviation equipment.
- Connect with potential clients via phone, email, and networking events.
- Consult with clients to understand their needs for equipment.
- Assist coworkers during busy periods or whenever needed in order to provide excellent customer service
- Greet customers and respond to inquiries in a timely manner.
- Picked up additional tasks to aid team success.
- Enhanced working relationships by participating in team-building activities.
Customer Support Specialist, Email Support With
Rarefox Private Limited, 1XBET.in Remotely (Work from Home)
09.2023 - 05.2024
- Support customers by providing helpful information, answering questions, and responding to complaints by using the right methods/tools
- Identify and assess customers’ needs to achieve satisfaction
- Coordinate with various teams to address customer's needs in accurate and timely manner
- Follow company's procedures, guidelines and policies
- Strong knowledge of customer service software and development tools including Zendesk and Jira.
Restaurant Operations Manager
Nakshatram Garden
08.2018 - 05.2023
- Leading front-of-house and back-of-house
- Handling Team Conflicts
- Streamlining Operations
- Hiring and onboarding new employees
- Managing Inventory
- Ensuring and Measuring guest satisfaction.
Sr. Customer Service Agent
Mumbai / First Source Solutions
01.2017 - 07.2018
- Amadeus Reservation and Ticketing
- Responsible for handling tickets, alterations, cancellations, and providing flight timings information
- Handling Key operations like data entry, payment, collection and verification
- Provide customer service to the passengers
- Answering customer calls, listening to their concerns and solving problems
- Handle both inbound and outbound phone conversations with customer and clients to make sure everyone quickly gets the help they need.
Customer Service Agent/ Flight Control
Hamad International Airport/ Qatar Airways
06.2014 - 12.2016
- Customer Service, Amadeus - Reservation and ticketing
- Handling Customer Enquiries and resolution
- Front-end Supervision in all area of Flight Handling, like Check-in/ Boarding / ticketing counter/ Flight Control and Visa profile check for the passengers
- Efficient in managing job under pressure
- Possess positive thinking and maintain enthusiasm in working hours
- Team player, team building and training, Time Management.
Lounge Attendant
Dubai Airport / Emirates Flight Catering Company
12.2012 - 08.2013
- As a Lounge attendant you will be responsible for maintaining counters and Serving passengers
- Guiding passengers towards first class and business class lounge
- Ensuring that areas of work and tables are kept to a high standard and cleanliness throughout the day
- Completing production, wastage, temperature and cleaning records.
Customer Service Agent
Mumbai Chatrapati International Airport/ Celebinas Airport Services Pvt. Ltd
07.2011 - 11.2012
- Customer Service, Amadeus - Reservation and ticketing, Team player, team building and training
- Front-end Supervision in all area of Flight Handling, like Check-in/ Boarding / ticketing counter, Visa Profile check for the passengers
- Efficient in managing job under pressure
- Possess positive thinking and maintain enthusiasm in working hours
- Team player, team building and training
- Time Management.
Waiter
Saudi Arabia (Riyadh) / Gastronomica Trading Company b+f Burger Boutique
02.2010 - 05.2011
- Welcoming and seating guests, taking guest orders
- Handle food related complaints
- Communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to up sell appetizers, desserts, or drinks.
Guest Relation Executive
Samlink Cruises/ Fort, Mumbai
09.2009 - 02.2010
- Managing guests experiences
- Greeting and checking in guests as they arrive
- Ensuring guests have a pleasant experience
- Arranging Reservation and Bookings for Rooms
- Handling complaints as they arise.
Education
Diploma in IT Power User -
NIIT
Mumbai, CurchgateDiploma Aviation Hospitality Management -
Air Hostess Academy
Mumbai, DadarHSC -
Siddharth College of Arts & Commerce
MumbaiSSC -
Anjuman Islam Allana English High School
MumbaiSkills
Computer proficiency
Sales planning
Client relationship management
Sales reporting
Staff management
Sales tracking
Lead generation
Sales operation
Business planning
Market research
New business development
Accomplishments
- Management Appreciation, 02/2012, 03/2012, On Achieving Gold status for Qatar Airways for the month of March 2012. The PAWOB category.
- Management Appreciation, 04/2012, 05/2012, On achieving platinum status for Qatar Airways for the month of April 2012. 1.Baggage - Nil Dicrepancies 2.INAD - Nil INAD 3.OTP - 100% no GS delays.
Timeline
Sales Manager
M2-Aero (MB Masaprit)
08.2025 - Current
Sales Professional
Aerowings International FZCO
06.2025 - 08.2025
Customer Support Specialist, Email Support With
Rarefox Private Limited, 1XBET.in Remotely (Work from Home)
09.2023 - 05.2024
Sales Development Specialist
Pace Group International & Pace Jets
08.2022 - 06.2025
Restaurant Operations Manager
Nakshatram Garden
08.2018 - 05.2023
Sr. Customer Service Agent
Mumbai / First Source Solutions
01.2017 - 07.2018
Customer Service Agent/ Flight Control
Hamad International Airport/ Qatar Airways
06.2014 - 12.2016
Lounge Attendant
Dubai Airport / Emirates Flight Catering Company
12.2012 - 08.2013
Customer Service Agent
Mumbai Chatrapati International Airport/ Celebinas Airport Services Pvt. Ltd
07.2011 - 11.2012
Waiter
Saudi Arabia (Riyadh) / Gastronomica Trading Company b+f Burger Boutique
02.2010 - 05.2011
Guest Relation Executive
Samlink Cruises/ Fort, Mumbai
09.2009 - 02.2010
Diploma Aviation Hospitality Management -
Air Hostess Academy
HSC -
Siddharth College of Arts & Commerce
SSC -
Anjuman Islam Allana English High School
Diploma in IT Power User -
NIIT