Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Senior Business Analyst
RootQuotient Technologies Private Limited
Chennai
09.2023 - Current
Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies
Managed product demonstrations and testimonials for performance evaluation
Liaised with clients to better understand business needs and current market landscape
Coordinated project planning and execution with team members and team leads
Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements
Developed product documentation to communicate upcoming features and products to internal teams
Spearheaded collaborative efforts to bring products to market
Thrived in fast-paced, highly adept team to develop and prioritize product features and build product roadmap.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Product Manager
Reliance Retail, Netmeds
CHENNAI
01.2022 - 09.2023
Increased customer satisfaction by 30 % and reduce shipper costs by 50%, by introducing multi-delivery options for the customer
Cleaned the pin code master which in turn helped to reduce customer complaints by 5 %
Improved order allocation strategies which decreased order delivery date for customer by 1 day
Integrated SAP to improve operational and financial efficiency by 80 %
Inventory segregation for channels which reduced cannibalization of channel orders by 99 %
Conceptualized and deployed enhanced product features and optimized implementation for use in operations/logistics strategies
Established criteria for each milestone within product roadmap as means to measure developmental progress
Analyzed metrics to measure product performance
Managed product demonstrations and testimonials for performance evaluation
Liaised with clients to better understand business needs and current market landscape
Coordinated project planning and execution with team members and team leads
Documented user stories, specifications and product features into detailed work order to
Developed product documentation to communicate upcoming features and products to internal teams
Prioritized roadmap in order to achieve product goals and metrics
Spearheaded collaborative efforts to bring products to market
Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
Collaborated with sales, marketing, and support teams to launch products on time and within budget.
Business Analyst
Adrosonic IT
MUMBAI
12.2020 - 12.2021
Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies
Managed product demonstrations and testimonials for performance evaluation
Liaised with clients to better understand business needs and current market landscape
Coordinated project planning and execution with team members and team leads
Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements
Developed product documentation to communicate upcoming features and products to internal teams
Spearheaded collaborative efforts to bring products to market
Thrived in fast-paced, highly adept team to develop and prioritize product features and build product roadmap.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Developer
Wipro Technologies
CHENNAI
06.2016 - 05.2018
Updated old code bases to modern development standards, improving functionality
Collaborated with project managers to select ambitious, but realistic coding milestones on pre- release software project development
Financial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private LimitedFinancial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private Limited
Network Engineer at EQL FINANCIAL TECHNOLOGIES PRIVATE LIMITED (Formerly name of INDIAFILINGS PRIVATE LIMITED)Network Engineer at EQL FINANCIAL TECHNOLOGIES PRIVATE LIMITED (Formerly name of INDIAFILINGS PRIVATE LIMITED)