Shreyashee Mishra

• Preparation of new product roadmap planning, BRD report, UAT testing analysis, and execution.
• Leading a new product development and launch, increasing market penetration by 20% within the first year.
• Implementation of digital product drive, which includes payment via BBPS across pan India.
• Development of comprehensive product documentation and training materials.
• Conducting competitive market research to identify customer needs, shaping product development strategies.
• Managing budget and forecast for product lines, ensuring alignment with business objectives and financial targets.
• Implementation of a customer feedback loop that results in a 40% improvement in customer satisfaction score.
• Leveraging CRM software to track client metrics and coordinate follow-ups.
• Managing a team of 5 to deliver projects within the stipulated time.
• Managed stakeholder expectations effectively throughout the entire product development process.

• Credit underwriting of various loan products, policy implementation, identification of delinquent areas, and sanctioning of loan products.
• Assessing regional risks, as per the trend and the need to foresee upcoming threats.
• Competitor analysis and identification of business opportunities.
• Analysis of client records to assess financial viability of lending applications.
• Monthly loan sanctioning of approximately 2.5-3 Cr, abiding by the credibility of customers.
• Preparation of detailed reports on credit portfolio performance, highlighting areas for improvement, and recommending actions.
• Coordinating with cross-functional teams in the execution of credit strategies, enhancing operational efficiency, and customer satisfaction.

• Preliminary analysis, report preparation, training, monitoring, and evaluation.
• Nudging fellow team in creating innovative ideas completing recreational centers in 25% slums within 6 months time.
• Preparing case studies by analyzing data from different stakeholders - Establishing strong client rapport, understanding unique needs, and delivering customized solutions.
• Establishing strong client rapport, understanding unique needs, and delivering customized solutions.
• Implementation of rehabilitation and redevelopment of 380 slums in Bhubaneswar city.
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.

5Dealing with working capital loan, financial statement analysis, MSME client market demand.

• Keeping client records accurate and up to date within CRM systems, enabling clear, accessible communication pathway.
• Persuading relationships with clients and stakeholders for effective business needs.
• Coordinating with stakeholders to establish clear project scopes, goals, and enhancing overall project alignment.
• Review of Credit proposals (CAMs) and assess the risk involved comprehensively.
• Disbursed loans to around 5 SME clients amounting to 35 Cr. achieving ~58% of half yearly target.
• Established team priorities, maintained schedules and monitored performance.