Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale- building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager- Product & Services
Sciencebydesign Labsystems (I) Pvt Ltd
Thane
04.2024 - Current
Increased product sales by developing and implementing effective sales strategies
Achieved sales targets consistently by utilizing data-driven insights and adjusting tactics accordingly
Developed a comprehensive understanding of competitor products and strategies to maintain a competitive edge in the industry
Collaborated with cross-functional teams to develop innovative product offerings and improve existing products
Managed a team of sales professionals, providing guidance and support to ensure optimal performance
Adjusted and established selling prices by monitoring competition, costs and supply and demand
Identified new market opportunities, expanding the company's client base and boosting sales figures
Consistently exceeded monthly/quarterly KPIs through diligent tracking and analysis of progress towards set goals
Built strong relationships with clients, resulting in repeat business and increased revenue
Delivered exceptional customer service, addressing concerns promptly and ensuring satisfaction for long-term success
Achieved sales goals and service targets by cultivating and securing new customer relationships
Implemented systems and procedures to increase sales
Negotiated advantageous contracts with vendors, reducing costs and improving profit margins
Assistant Manager
Scienceby Design Labsystems (I) Pvt Ltd
Mumbai
05.2023 - 03.2024
Handson experience in Product sales and new product development
Checking and evaluating the techno-commercial part of the offer before submission/tendering
Reviewed sales and gross profit report to assess company efficiency
Coordinating with the cross function teams for the betterment of order processing
To be updated with the business competitors price brackets and terms to compete in order finalization
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
Made hiring recommendations to increase company's productivity and profitability with quality workers
Good knowledge of verifying & analyzing engineering drawings
Participate in resolving any technical hurdles during project executions with the help of consultants
Ensuring the timely product dispatch with quality and professional manner
Reviewing and managing the inventory in workshop and involve in ordering process for the fast moving products
Forecasting the spares requirement and executing AMC schedules
Providing technical assistance in vendor development & selection for indigenization of spares
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
Supervised day-to-day operations to meet performance, quality and service expectations
Successfully managed budgets and allocated resources to maximize productivity and profitability
Identified and communicated customer needs to supply chain capacity and quality teams
Graduate Apprentice Trainee
Godrej Industries Ltd
Mumbai
09.2013 - 02.2024
Analyzed and documented process results, identified areas for improvement, and proposed solutions.
Assisted in the development of production processes and quality control systems to ensure product reliability.
Conducted research on new technologies related to production engineering to improve efficiency and reduce costs.
Monitored daily operations to identify problems or potential risks that could impact production performance.
Provided technical support for maintenance staff during troubleshooting activities involving production machinery.
Senior Engineer-Projects
SciencebyDesign Labsystems (I) Pvt Ltd
Mumbai
08.2019 - 04.2023
Review, analyze and verify BOM with respective scope and design of the project
Involve in stakeholder selection processes and project scheduling in coordination with the back office team
Conduct kick off and weekly meetings with the stakeholders with predefined agenda and keep track on it
Adhered to timelines to meet quality assurance targets
Monitored employee performance to keep projects on task
Assessed scope and requirements to assist with project design determinations
Delivered public presentations to provide plans and updates on projects
Determined project specifications by thoroughly studying performance standards, requirements and technical studies
Enforced rules and regulations to keep working environment safe
Defined engineering problems, collected data, established facts and drew conclusions to solve project issues
Established and maintained productive working relationships with stakeholders
Verified construction documentation to meet client requirements and vision
Controlled project costs by approving expenditures
Conducted technical evaluations of engineering designs and test results
Shift Engineer
Shri Durga Sugars and Power
Pansemal
03.2016 - 08.2019
Installed new High pressure boiler & Turbine systems in accordance with manufacturer specifications for a co-generation power plant
Led the operations and maintenance team for seasonal and non-seasonal activities.
Performed preventative maintenance on boilers and associated equipment, such as pumps, valves, and piping.
Developed efficient systems for tracking boiler and turbine output, and reporting data to the management team.
Calculated the daily boiler efficiencies and rated turbine outputs.
Helped the sugar production team technically to achieve the required steam flow for their process.
Maintained and recorded the Boiler and turbine technical parameters and operated the system from control room
Ensured that safety procedures were strictly followed at all times while operating the baler machinery.
Project Engineer
LabGuard India Pvt Ltd
Mumbai
02.2014 - 02.2016
Prepare site mobilization, project scheduling and execution
Close coordination with the PPC team and design department for pre installation activities
Monitored installation of materials and equipment for compliance with drawings and specifications
Determined and scheduled priorities as required to progress engineering work
Direct communication with the client for the status of work and ensuring the quality and timeline is on track
Tracking the project as per schedule and instructing the onsite team for target achievement
Make sure the least involvement of the senior management in the project and no escalations of any issue from client side
Provided technical direction of system development methodologies to improve technical performance
Employee of the Month (March 2024) for record sales in a month and Spot awardee a few times for extra curricular activities a team member at Sciencebydesign