Summary
Overview
Work History
Education
Skills
Program Manager
Hobbies and Interests
Awards
Timeline
Generic

Shridhar Rao

Summary

Experienced Program Manager with 11+ years in program management, specializing in leading high-profile, multi-disciplinary projects within the technology and software sectors. Demonstrated expertise in managing execution and quality product delivery, technical judgment, and stakeholder engagement. Proven ability to manage complex system implementations with cross-functional teams, focusing on efficiency, risk management, and optimizing software engineering productivity. Highly skilled at aligning project goals with organizational objectives, promoting collaboration, and delivering on time and within budget.

Overview

11
11
years of professional experience

Work History

Manager

Ernst & Young
03.2024 - Current
  • Spearheaded a $10M core system implementation project, defining milestones, managing resource allocation, and ensuring on-time delivery through agile project management.
  • Developed and executed detailed project plans, managing scope, timelines, budget, and alignment with business objectives, ensuring high-quality product delivery.
  • Led a cross-functional team of 30+ professionals, including software engineers, analysts, and consultants
  • Conducted risk assessments, identified issues early, and implemented proactive mitigation strategies to minimize impact on project outcomes and timelines.
  • Enhanced project efficiency by adopting Agile methodologies, increasing delivery speed and responsiveness to evolving requirements.
  • Established regular communication with stakeholders at all levels, from team members to executives, keeping them updated on priorities, progress, and any changes to project scope.
  • Oversaw Quality Engineering operations with a team of 1000+ resources, including budgeting, forecasting, and resource management.

Associate Manager

Ernst & Young
10.2021 - 03.2024
  • Managed budgets based on project scope and resources, ensuring adherence to financial constraints and optimizing resource allocation.
  • Collaborated with senior management to align on project updates, priorities, and deliverables, strengthening stakeholder relationships.
  • Prepared detailed work progress reports, including metrics such as burn-down charts, promoting transparency and data-driven decision-making.
  • Served as Product Owner for an integration project with NetSuite One World, aligning development with client requirements, achieving successful delivery.
  • Administered Jira for project management, tailoring workflows, managing defect lifecycle, and training client users during UAT.
  • Managed supplier contracts, set clear deliverable expectations, and communicated regularly to ensure project success.
  • Led on-site implementation and quality management for a financial system project at the client's Miami, USA location.

Senior Consultant & Consultant

Ernst & Young
10.2018 - 10.2021
  • Led testing, implementation, and deployment phases of NetSuite One World, with full accountability for testing lifecycles and quality management.
  • Oversaw the creation of comprehensive test strategies, plans, scenarios, and cases, ensuring end-to-end coverage of complex system functionalities.
  • Functioned as Product Owner for NetSuite integration, gathering requirements and guiding the project through successful implementation.
  • Coordinated cross-functional test activities, developed workflows for SIT and UAT, and provided regular updates to stakeholders on project progress and risks.
  • Administered Jira, customizing workflows to optimize project visibility, task tracking, and reporting, enhancing productivity for the integrated team.

Associate Engineer to Associate Consultant

Ernst & Young
10.2013 - 10.2018
  • Contributed to the implementation of Core System for a leading US insurance firm, establishing QA processes to support system integration.
  • Developed workflows and testing strategies for User Acceptance Testing (UAT) and Business Acceptance Testing (BAT), ensuring high standards of quality.
  • Conducted detailed data analytics using Excel to report defects, supported root cause analysis, and streamlined reporting to reduce project cycle time.
  • Responsible for delivering comprehensive project documentation, including test plans, execution reports, and risk assessments.

Education

Certification in General Management -

Indian School of Business
Hyderabad
09.2016

Bachelor of Technology - EEE -

SRM University
Chennai
05.2013

Skills

  • Project and Program Management
  • Stakeholder Management
  • Jira Administration and Customization
  • Risk Management and Mitigation
  • Agile and Waterfall Methodologies
  • Quality Assurance Processes
  • Cross-Functional Team Leadership
  • Resource Allocation and Budget Management
  • Performance Metrics and Reporting
  • Operations Management
  • Performance Management
  • Strategic Planning

Program Manager

ISB Alumnus, Ernst & Young

Hobbies and Interests

  • Solo Bike Trips
  • Chess
  • Cricket

Awards

Highest Performing Team Awards - 2024, 2022


Best Innovation Award - 2024, 2023


Excellence in Performance Award - 2022, 2019, 2018, 2017, 2016, 2015

Timeline

Manager

Ernst & Young
03.2024 - Current

Associate Manager

Ernst & Young
10.2021 - 03.2024

Senior Consultant & Consultant

Ernst & Young
10.2018 - 10.2021

Associate Engineer to Associate Consultant

Ernst & Young
10.2013 - 10.2018

Certification in General Management -

Indian School of Business

Bachelor of Technology - EEE -

SRM University

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Shridhar Rao