Shridhar Venkatesh Gajula
Bhiwandi
Summary
Results-oriented professional with a proven track record of exceeding targets and driving success in dynamic environments. A unique blend of strategic thinking and hands-on experience delivers impactful solutions that significantly enhance organizational performance. Committed to fostering collaboration and innovation, consistently leveraging insights to optimize processes and achieve exceptional outcomes. Passionate about contributing to team success while navigating challenges with agility and resilience.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Receivables Exchange of India Limited
10.2022 - 04.2025
- Facilitated financing of trade receivables for MSME sellers via online TReDS platform.
- Ensured creation of Factoring Unit files in standard nomenclature for invoices and bills of exchange.
- Monitored disbursement and repayment transactions with NPCI for settlement between financiers, buyers, and sellers.
- Established NACH setup for all registered purchasers in NPCI-developed systems.
- Conducted daily filings with CERSAI to prevent fraudulent lending practices.
- Managed multiple post-onboarding activities, including correspondence from RM/BDM and support requests.
- Coordinated with Relationship Managers and Business Development Managers to gather client onboarding information.
Relationship Manager
Bharat Co-operative Bank (Mumbai) Ltd
11.2016 - 09.2022
- Processed daily bank transactions, ensuring 100% accuracy and regulatory compliance standards.
- Ensuring compliance of Pre and Post disbursement conditions.
- Improved internal audit operational efficiency score through timely task completion.
- Contributed to organizational success by implementing automations and process improvements.
- Handled KYC verification, EDD, Transaction Monitoring, and CDD processes.
- Generated leads for Current and Savings Accounts, deepening balances for existing customers.
- Cross-sold third-party products, including Life and General Insurance, to existing customers.
- Resolved customer queries via telephone and email regarding service-related issues.
- Approved loans within specified limits and referred applications for higher authority approval.
- Preparation of RBI statements (Monthly, Quarterly and RBI Annual statements.
- Creation of CERSAI charge and CERSAI search.
- Enhanced team productivity by leading weekly strategy meetings focused on client engagement and conflict resolution.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.
- Initiated feedback loop with clients, leading to improved service offerings and client satisfaction.
- Developed referral program that incentivized current clients to refer new business, leading to increased client base.
Education
Executive Certificate - FinTech, Open Banking and Financial Blockchain
Institute-The Digital Fifth
01.2022
PGDM (HB) - Finance Management
Welingkar Institute
01.2021
Bachelors of Banking and Insurance -
Mumbai University
01.2013
HSC -
Mumbai University
01.2010
SSC -
Maharashtra Board
01.2008
Skills
- Banking process management
- Utility bills handling
- BBPS
- CASA accounts sourcing
- KYC documentation
- Retail banking operations
- Transaction monitoring
- Settlement & CERSAI activity
- NPCI
- National Automated Clearing House (NACH) setup
- Customer handling
- Communication skills
Declaration
I hereby declare that the above information is true to my concern and knowledge.
Shridhar Venkatesh Gajula
Timeline
Assistant Manager
Receivables Exchange of India Limited
10.2022 - 04.2025
Relationship Manager
Bharat Co-operative Bank (Mumbai) Ltd
11.2016 - 09.2022
PGDM (HB) - Finance Management
Welingkar Institute
Bachelors of Banking and Insurance -
Mumbai University
HSC -
Mumbai University
SSC -
Maharashtra Board
Executive Certificate - FinTech, Open Banking and Financial Blockchain
Institute-The Digital Fifth
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