• Cross-functional experience in managing process operations with the aim to accomplish corporate goals and maximizing customer satisfaction, process compliance.
• Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
• Experience Candidate in functional testing, knowledge of test techniques and schedule management abilities for quality assurance.
• Also can effectively communicate with clients throughout the testing Process.
Project
As a functional Tester in Trust and Agency Services Department for Document Custody Team I am currently involved in the Workfusion AI Project and is responsible for:
• Working in scrum/agile development environments.
• Using JIRA as a tool for bug tracking, prioritizing and reporting defects.
• Preparing detailed test cases of the JIRA Tickets for performing UAT Testing.
• Validating business and functional requirements, processes design, and software validation.
• Performing Testing in Dev & UAT Environment and monitoring the testing progress.
• Identifying the defects post go-live and raise defects.
• Performing regular Functional & Regression Testing to ensure code changes did not impact existing functionalities of the application.
• Driving Continuous Improvement Programs for the business.
•Part of KT and RKT process for new process transitions which includes, pre-training, client training/calls, de-briefing sessions, reviewing files and giving feedback, refresher sessions, preparing update/clarification tracker, QC tracker.
BAU
Working with Trust and Agency Services Department for Document Custody Team I am responsible for:
• Verifying the Mortgage Documents as per process requirements and update the system application efficiently.
• Responsible for performing Quality checks on documents before sending it onto systems to ensure no first pass errors.
• Working with BA team in co-ordination with Ops to understand new features introduced.
• Taking care of the training which includes the new features release and process refinement.
• Timely preparation of MIS reports.