Sarin Shetty

Accenture (Uber), Bengaluru.

• Establishing clear and distinct categories for different types of restaurants.
• Gathering information about restaurants, including their menus, locations, and customer reviews.
• Assigning appropriate tags and labels to each restaurant based on its characteristics, cuisine type, price range, and other relevant factors.
• Ensuring the accuracy and consistency of the categorization through regular reviews and updates.
• Working with other teams, such as marketing, development, and customer support, to ensure the categorization meets the overall goals of the app.

Accenture (Meta), Mumbai.

• Worked for an AI product regarding transcription and gaming device, and built the data set for the client's AI product.
• Monitored 20+ team members for maintaining excellence in the service operations with regards to metrics, SLAs, and billing hours.
• POC of maintaining maximum billable (Billings) for 150 team members, including SME, and consistently meeting the numbers with regards to Shrinkage calculation.
• Creating WBR decks for 2 different contracts on a weekly basis and cross-validated with stakeholders before client call.

Accenture (Cenlar), Mumbai (US Mortgage)

• Reviewing loan applications to ensure all necessary documentation is complete and accurate.
• Entering loan application information into the loan origination system.
• Ensuring that all loan applications comply with federal, state, and local regulations.
• Verifying the authenticity of documents provided by the borrower, such as income statements, credit reports, and property appraisals.
• Conducting quality control checks to ensure the accuracy and completeness of loan files.
• Preparing and maintaining reports on loan application statuses and other relevant metrics.
• Monitored 10+ team members for maintaining excellence in service operations with regards to metrics, SLAs, and Shrikange.

• Conduct thorough verification of E-commerce customer identities using government-issued IDs, proof of address, and other relevant documents.
• Examine submitted documents for authenticity and accuracy, ensuring they meet regulatory and company standards.
• Ensure all KYC processes comply with relevant regulations and internal policies.
• Maintain accurate and up-to-date records of all KYC activities and customer information.
• Continuously monitor customer transactions and activities to detect and report suspicious behavior.
• Communicate with customers to request additional information or clarification, as needed.
• Prepare and submit regular reports on KYC activities and findings to management.

• Conduct thorough verification of business clients' identities using corporate documents, business licenses, and other relevant information.
• Ensure all due diligence processes comply with relevant regulations and internal policies.
• Maintain accurate and up-to-date records of all due diligence activities and business client information.
• Communicate with business clients to request additional information or clarification, as needed.
• Prepare and submit regular reports on due diligence activities and findings to management.
• Identify opportunities to improve due diligence processes and implement best practices.
• Prepare and submit regular reports on KYC activities and findings to management.