Shrikant Barala
Mumbai
Summary
Experienced Deputy Vice President at Kotak Mahindra Bank with 12 years of experience in banking operations, digital transformation, and salesforce solutions. Proven track record of building and leading high-performance teams, driving successful sales initiatives, and delivering exceptional customer service.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Deputy Vice President
Kotak Mahindra Bank
Mumbai
04.2022 - Current
- Designed and implemented of CRM application on Salesforce platform having a effective data transfer, migration, APIs and governance
- Common master based architecture has been designed with platform Cache, Metadata, Logger for a faster and effective performance
- More than 100 Dashboards are created to serve customers in CRM Analytics helps business user to track the performance and portfolio
- Leading the team of development and support for deliveries with a project management responsibility
- Also, as a part of the COE team architecture reviewing mostly related to performance, data storage, file storage are part of my responsibility.
Technical Analyst (Assistant Vice President)
AU Small Finance Bank
Jaipur
04.2021 - 04.2022
- Assessed new initiatives and digital initiative and implemented the requirement with a faster way by helping the business
- Architecture, security analysis, Support, Deliveries were part of my responsibility
- Enabled multiple reports, master automations with a 99.9% of accuracy.
Technology Delivery Manager
IDFC FIRST Bank
Mumbai
01.2014 - 04.2021
- Facilitate a faster and better application to the business team by developing multiple projects like LOS, Deduplication application
- Was a part of the design and architecture review and governance team to secure our bank from external threat in salesforce application
- Developed Dedupe application which identifies the best matches with in fraction of seconds to help customer to get loan faster
- More than 10 major projects are delivered, effectively and having very less bugs
- Was leading the development and support team.
Support Executive
GI
Mumbai
07.2013 - 01.2014
- Development and Support of LOS applications like FinnOne, Transunion, Indus and Salesforce applications
- All type of master maintenance including user, los master, lms master were part of my responsibility
- Help business user for better understanding of application and resolution of incidents.
Support Executive
Sutherland Global Service
Mumbai
01.2012 - 07.2013
- Development and Support of LOS applications like FinnOne, Transunion, Indus and Salesforce applications
- All type of master maintenance including user, los master, lms master were part of my responsibility
- Help business user for better understanding of application and resolution of incidents.
Education
MBA
Guru Nanak Institution of Management Studies
Bachelor of Computer Applications
Khallikote Autonomous College
12th
Hinjilicut Science College
10th
Brundavan Vidya Pitha
Skills
- Salesforce: Apex, Development, Data Management, Visualforce
- Governance: API Governance, License Management, Security Management, Auditing
- Database: Oracle, MySQL, MSSQL
- Agile Work Processes
- Project Leadership
- Software Licenses and Patches
- Operational Reporting
- Project Coordination
- Security Planning
Certification
- Salesforce Certified Administrator, 2023
- Salesforce Certified App Builder, 2023
- OCAC, 2010
Timeline
Deputy Vice President
Kotak Mahindra Bank
04.2022 - Current
Technical Analyst (Assistant Vice President)
AU Small Finance Bank
04.2021 - 04.2022
Technology Delivery Manager
IDFC FIRST Bank
01.2014 - 04.2021
Support Executive
GI
07.2013 - 01.2014
Support Executive
Sutherland Global Service
01.2012 - 07.2013
MBA
Guru Nanak Institution of Management Studies
Bachelor of Computer Applications
Khallikote Autonomous College
12th
Hinjilicut Science College
10th
Brundavan Vidya Pitha
Accomplishments
- MD ACE TEAM AWARD 2017
- MD ACE TEAM IMPLEMENTATION 2017
- MD ACE TEAM AWARD 2015
- MD ACE INNOVATION TEAM
- BEST EMPLOYEE OF THE MONTH AND BEST EMPLOYEE OF THE QUARTER
- KOTAK DNA AWARD
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Projects
- CRM implementation
- CRM Analytics Dashboard implementation
- Credit Card Onboarding
- Deduplication application
- Data Migration for Lightning version of LOS
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