Shrikant Jadhav
Nanded
Summary
To identify the career opportunity in progressive organization that gives me a bright future by continuous learning and keeping myself competitive and dynamic.
Overview
8
8
years of professional experience
Work History
Customer Service Officer
Equitas small finance bank
Nanded
08.2024 - Current
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Updated system with order specifics and customer details, preferences, and billing information.
Assistant manager
HDFC BANK LTD
06.2022 - Current
- Handle all cash trasections
- To maintain clean operation activities & maintain necessary records of customer
- Frontend & Backend operation activities of branch
- Manage all banking operation & details of customer service issue
- Perform internal audits to ensure the efficient banking operation
Junior Officer (On the roles of HDB finance)
HDFC BANK LTD
11.2016 - 04.2022
- Company Overview: NANDED
- Clearing, Retail Asset operation
- Handling Outward & Inward Clearing
- RTGS/NEFT, Internal Transfer Transactions
- Handling customer service desk and resolve the customer queries within TAT
- Preparation of Monthly and Periodical MIS with Record keeping
- Front End and Back End Operational Activities of Branch
- Customer Service, Coordination with various Departments of HO
- Login and inputting of retail asset files (TW, AL, CV, PL, BL, KGC)
- Reconciliation and maintenance of suspense A/C
- Auditing and Scanning of Account opening forms
- Tallying of cheques received verification and inputting of entries
- Identify and return eligible cheques to presenting bank
- Daily reconciliation of Nostro accounts
- Record balance of all relevant suspense accounts as per the process
- Inputting of all CMS instruments/transactions
- To maintained clean operations by ensuring all suspense accounts tallying on every day and necessary records, reports and vouchers are maintained
- NANDED
Education
B.com -
S.R.T.M.U University
Nanded06.2016
H.S.C. -
Netaji Subhash Chandra Bose College
Nanded05.2012
S.S.C. -
Yashwant Mahavidyalaya
Ahmedpur06.2010
Tally course -
01.2010
MS-CIT -
01.2008
Skills
- Good communication skill
- Positive Thinking
- Work Catholic
Languages
- English
- Hindi
- Marathi
Hobbies and Interests
- Playing cricket
- Listening songs
Disclaimer
I hereby assure that the above information is true and best of my knowledge and belief.
Personal Information
- Date of Birth: 11/04/94
- Gender: Male
- Marital Status: Married
Computerbasedknowledge
- MS-CIT (computer Course), 2008, 74%
- Tally course, 2010, 84%
Languages
Marathi, Hindi
First Language
English
Advanced
C1
Timeline
Customer Service Officer
Equitas small finance bank
08.2024 - Current
Assistant manager
HDFC BANK LTD
06.2022 - Current
Junior Officer (On the roles of HDB finance)
HDFC BANK LTD
11.2016 - 04.2022
B.com -
S.R.T.M.U University
H.S.C. -
Netaji Subhash Chandra Bose College
S.S.C. -
Yashwant Mahavidyalaya