Summary
Overview
Work History
Education
Skills
Websites
Driving Licence
Honours And Awards
Activities
Personal Information
Timeline
Generic
Shrikant Kuchekar

Shrikant Kuchekar

Infrastructure Consultant
Satara

Summary

Experienced IT professional with 8.5 years of progressive experience. Known for creatively tackling diverse technical challenges. Adept at decisive problem-solving and decision-making, contributing to enhanced operational efficiency and cost reduction. Demonstrates strong leadership in optimizing processes and fostering organizational success through independent judgment and strategic insights.

Overview

9
9
years of professional experience

Work History

Technical Specialist

Cognizant Technologies
04.2025 - Current
  • Managed and supported enterprise-scale VMware virtualization infrastructure and Windows Server environments, ensuring system availability, performance, and reliability.
  • Led the patch management process across all environments, ensuring timely deployment and compliance with security standards.
  • Oversaw vendor management, including coordination, performance tracking, and adherence to service-level agreements (SLAs).
  • Drove change management initiatives, ensuring risk mitigation and successful implementation of infrastructure changes.
  • Delivered detailed infrastructure health and performance reports on a weekly and monthly basis to internal stakeholders and clients.
  • Maintained a strong focus on client satisfaction, ensuring prompt resolution of issues and proactive communication.
  • Coordinated with cross-functional teams such as security, networking, and application support to drive operational excellence.
  • Provided leadership and mentoring to the infrastructure team, managing workload distribution, performance evaluation, and task delegation.
  • Conducted technical interviews and contributed to building a high-performing team aligned with organizational goals.
  • Controlled and optimized operational costs, identifying opportunities to reduce expenses and improve resource utilization.
  • Planned and executed weekly support activities, tracking progress and ensuring alignment with business priorities.
  • Monitored team performance metrics, conducted regular reviews, and fostered a culture of continuous improvement.

SME

Datwyler Infra
08.2024 - 01.2025
  • Conducted regular assessments of existing systems and processes, identifying areas for improvement and implementing effective solutions to enhance service quality.
  • Managed AWS, Nutanix, and VMware infrastructure to ensure optimal performance, availability, and scalability.
  • Monitored cloud costs and provided actionable recommendations for cost reduction and forecasting within the AWS environment.
  • Led initiatives to improve system reliability, scalability, and security, ensuring alignment with organizational goals and industry best practices.
  • Directed the strategic investment in infrastructure tools, reducing manual efforts and optimizing resource utilization.
  • Proficient in managing Identity and Access Management (IAM), EC2, S3, ELB, Autoscaling, CloudTrail, CloudFront, CloudWatch, Lambda, Site to Site VPN and VPC configurations, including network setup (VPC, Subnets, IGW, ACLs, NAT, Elastic IPs, etc.).
  • Provided technical guidance and support to cross-functional teams.
  • Led IT infrastructure power-down activities and end to end CR ensuring all systems were properly maintained, tested, and operationally efficient.
  • Managed infrastructure upgrade, migration, and implementation projects, ensuring adherence to timelines, budgets, and quality standards.
  • Professional experience in 8 years in VMware vSphere 6.5, 6.7, and 7, with strong understanding of resource management, P2V using VMware Converter, updates, upgrades, and expertise in HA, DRS, vMotion, clones, and snapshot management.
  • Successfully managed multiple concurrent activities, including incident response, change implementation, and task execution.
  • Managed J drive access requests, provisioning and communication using DFS servers, and provided support for SFTP servers.
  • Troubleshot windows as well as print-related issues with a deep understanding of secure Uniflow print solutions and provisioning requests.
  • Led end-to-end patch management using WSUS and vulnerability management using Qualys.
  • Monitored and resolved Nutanix alerts to minimize system downtime and optimize performance, alongside physical server health monitoring with Zabbix.
  • Managed Veeam Backup and N2WS-CPM alerts for AWS, ensuring data integrity, availability, and recovery.
  • Oversaw critical server build requests, upgrades, and decommissioning, managing costs, resources, and maintaining cloud security.

Assistant manager

WNS Global
06.2023 - 11.2023
  • Implemented and supported AWS Cloud infrastructure, configuring Cloud Management services, and monitoring and managing services to ensure optimal performance.
  • Built client infrastructures within the AWS environment, focusing on cost-optimized solutions and developing reusable components to streamline operations.
  • Worked with AWS Workspaces for the creation of virtual desktops and provided comprehensive support for Windows Virtual Desktop (WVD) infrastructure in Azure Virtual Desktop (AVD) with frontend Nardio.
  • Enhanced customer satisfaction by promptly addressing and resolving client complaints, ensuring smooth operations.
  • Developed and maintained a loyal, highly satisfied customer base through proactive management of customer service strategies and team engagement.
  • Set team priorities, maintained schedules, and effectively monitored performance to meet organizational objectives.
  • Managed cost and capacity within defined standard budgets, delivering clear and impactful presentations on financial and operational outcomes.

Technical specialist

HCL Technologies
08.2021 - 06.2023
  • Managed and configured monitoring and alerting for production and corporate servers using AWS CloudWatch, ensuring optimal performance of EC2 instances.
  • Collaborated with clients to gather requirements and provide system administration support for critical client infrastructures, managing both production and non-production environments hosted on AWS Cloud (Supporting UK Client).
  • Built and deployed EC2 Virtual Machines as per client requirements, ensuring compliance with client standards before handing them over to server owners.
  • Troubleshot EC2 Windows servers and AWS services affecting production, coordinating with vendors to prioritize issue resolution.
  • Implemented cost optimization strategies by removing unused EBS volumes, snapshots, Elastic IPs, and resizing EBS volumes with low usage.
  • Created AMIs for EC2 instances before patching, took snapshots of EBS volumes, and managed NACL and Security Group rules to restrict access.
  • Maintained and managed various agent tools on Windows servers, ensuring compliance with client standards.
  • Managed monthly and quarterly patching cycles, installing server hotfixes and patches on Windows servers using the BIGFIX tool to eliminate vulnerabilities.
  • Managed server restoration and termination processes, ensuring proper configuration of agents and standard tag management, with a focus on resolving P2 incidents and SRs.
  • Provided advisory support for recurring incidents and developed capacity management plans.
  • Took ownership of commissioning and decommissioning processes, leading on-call meetings with server owners.
  • Participated in weekly scheduled activities related to planned server upgrades and downgrades.
  • Monitored environments using CloudWatch, CloudTrail, and VPC Flow Logs, analysing traffic flow within VPCs.
  • Gained hands-on experience in VMware/Hyper-V management and activities.
  • Expert in installing, supporting, and troubleshooting Microsoft Windows Servers (2012R2, 2016).

Sr. Windows System Administrator

Wipro LTD
02.2019 - 08.2021
  • Managed ticketing tool for logging and tracking support calls (tickets) and ensured escalation of issues based on established escalation metrics.
  • Delivered L2-level Wintel support, including troubleshooting and resolving issues related to virtualization and cloud environments.
  • Worked extensively with AWS services, including IAM, VPC, Security Groups, RDS, S3, and SQS, to support infrastructure and application needs.
  • Possessed a strong understanding of key Windows features such as DFS, File Servers, NLB, Exchange, Active Directory (AD), DNS, and DHCP.
  • Demonstrated proficiency in Infrastructure as Code (IaC) using Terraform, as well as managing Network Security Groups (NSG), EC2 instances, and instance resizing.
  • Installed, supported, and troubleshot Microsoft Windows Server 2012R2 and 2016 environments to ensure optimal system performance.
  • Provided expertise in managing MySQL databases, both on-premises and in AWS RDS, for configuration and patching.
  • Managed AWS EC2 instances, created security groups, configured auto-scaling, and set up Elastic Load Balancers (ELBs) within a Virtual Private Cloud (VPC).
  • Conducted resource allocation and de-allocation in Azure environments in line with approval processes and project requirements.
  • Addressed and resolved daily operational issues related to Windows Mail Server 2012R2.
  • Actively resolved incidents across both Windows Server and application levels, ensuring timely and efficient problem resolution.
  • Managed the creation and administration of Arcos accounts, resolving major end-user issues and implementing necessary changes on the Arcos application server.
  • Possess strong hands-on expertise in SFTP and Arcos management.
  • Led the full lifecycle of VM creation, ensuring alignment with client specifications and requirements.
  • Effectively managed daily incidents and change requests, adhering to established procedures.
  • Oversaw the management of DRAC on Dell servers and ILO on HP servers, ensuring compliance with operational requirements.
  • Operated within an ITIL-aligned environment, ensuring best practices for incident, change, and service management.
  • Administered Windows failover clusters, validated network load balancing functionality, and coordinated with relevant teams for issue resolution.
  • Managed server allocation and release based on project needs, ensuring the proper execution of commissioning and decommissioning processes, with weekly checklist verification.
  • Actively participated in meetings for process improvements, implementing OEM recommendations to eliminate recurring incidents.
  • Took full responsibility for the end-to-end deployment and reconfiguration of virtual machines (VMs), including service management.
  • Applied critical security patches and hotfixes to Windows servers using the BIGFIX tool to mitigate vulnerabilities.
  • Installed and configured ESXi, Hyper-V, and KAP updates using RVTools.
  • Managed Active Directory (AD), DNS, replication tasks, and handled related service requests.
  • Led VM migration projects, transferring VMs between clusters to optimize resource allocation.
  • Provided support for file servers and SFTP, receiving client recognition for resolving significant SFTP-related issues.
  • Managed the agent verification process, collaborating with internal teams for smooth operations.
  • Conducted root cause analysis (RCA) and maintained regular communication with clients.
  • Utilized backup tools such as Veeam Backup to ensure data integrity and disaster recovery capabilities.
  • Employed Veeam Monitoring tool for capacity planning, managing oversized VM reports and ensuring effective resource utilization.
  • Led and contributed to various operational activities as both a team leader and a team member.
  • Fostered strong relationships with cross-functional teams, providing comprehensive support for Arcos-related operations.

Windows Administrator

Compact India
01.2016 - 08.2018
  • Monitoring system performance, troubleshooting issues, and ensuring timely resolution of problems to minimize downtime.
  • Implementing and overseeing network security measures to protect data, software, and hardware from attacks.
  • Regularly updating systems with the latest patches and upgrades to protect against vulnerabilities.
  • Performing routine backup operations and implementing appropriate processes for data protection, disaster recovery, and failover procedures.
  • Collaborating with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
  • Creating and maintaining documentation regarding system configuration, mapping, processes, and service records.
  • Administering servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates, and patches.
  • Managing virtual environments using technologies such as Hyper-V or VMware.
  • Providing technical support and guidance to users, addressing user needs and ensuring they can operate productively.
  • Coordinating with vendors and external support groups to resolve technical problems with computing equipment and software.

Education

BCA: Computer Engineering Technology

Graduation
KBPIMSR - Satara

MBA: Project Management

Masters
EBC-EIU - Paris-European University

Skills

AWS

Virtualization

Systems support

Admin

Hyper-V

Vmware

VMware ESXi 7

Windows Server

Active Directory

DHCP

DNS

Print

Backup

Vulnerability Management

Nessus

Qualys

patch management

Ticketing

Change Management

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Driving Licence

  • A
  • B

Honours And Awards

03/11/21, Excellent Performance Award, Winners' Circle - Wipro, Received the prestigious 'Excellent Performance Award' in Wipro's Winners' Circle for exceptional contributions to the company's success, demonstrating outstanding dedication, problem-solving, and innovation in my role.

Activities

12/12/24, Satara, I have donated to an old age home here.

Personal Information

  • Date of Birth: 07/08/89
  • Gender: Male
  • Nationality: Indian

Timeline

Technical Specialist

Cognizant Technologies
04.2025 - Current

SME

Datwyler Infra
08.2024 - 01.2025

Assistant manager

WNS Global
06.2023 - 11.2023

Technical specialist

HCL Technologies
08.2021 - 06.2023

Sr. Windows System Administrator

Wipro LTD
02.2019 - 08.2021

Windows Administrator

Compact India
01.2016 - 08.2018

BCA: Computer Engineering Technology

Graduation

MBA: Project Management

Masters

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Shrikant KuchekarInfrastructure Consultant