SHRIKANT TYAGI
MBA Student
Summary
Enthusiastic professional with a background in customer service and sales, including experience in the insurance sector. Proven ability to engage clients and drive operational efficiency. Seeking a challenging role to leverage interpersonal and problem-solving skills within a dynamic corporate environment.
Overview
2
2
years of professional experience
Work History
Associate Service Consultant
Policybazaar Insurance Brokers Pvt. Ltd.
12.2024 - 03.2025
- Enhanced client retention through effective post-sale insurance service delivery.
- Improved CSAT benchmarks by efficiently resolving customer inquiries.
- Contributed to workflow improvements by maintaining detailed service records, and providing relevant feedback.
Sales Executive
Kabs Healthcare Pvt. Ltd.
01.2023 - 04.2024
- Achieved success in pitching and closing deals with both institutional and individual clients.
- Played a key role in exceeding quarterly sales targets, and strengthening brand positioning.
- Supported product optimization strategies by reporting market insights and customer feedback.
Education
Bachelor of Science - Botany
University of Delhi, Deen Dayal Upadhyaya College
04.2001 -
Senior Secondary (12th) -
CBSE, Sarvodaya Coed School
Paschim Vihar, New Delhi01.2018
Secondary (10th) -
CBSE, Gateway International School
Baghpat, Uttar Pradesh01.2016
Skills
- Client Relationship Building
- Consultative Selling Techniques
- Customer Service Excellence
- Operational Efficiency Improvement
- Proficiency in CRM Systems
- Critical thinking
- Team collaboration
Timeline
Associate Service Consultant
Policybazaar Insurance Brokers Pvt. Ltd.
12.2024 - 03.2025
Sales Executive
Kabs Healthcare Pvt. Ltd.
01.2023 - 04.2024
Bachelor of Science - Botany
University of Delhi, Deen Dayal Upadhyaya College
04.2001 -
Senior Secondary (12th) -
CBSE, Sarvodaya Coed School
Secondary (10th) -
CBSE, Gateway International School
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