Vinay Bisht
New Delhi
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Associate Service Consultant
Policybazaar Insurance Brokers Private Limited
Gurugram
03.2023 - 03.2024
- Analyzed customer issues, identified root causes and implemented solutions.
- Assisted customers with account setup, billing inquiries and general product questions.
- Maintained detailed records of customer interactions using a CRM system.
- Developed relationships with customers to ensure satisfaction and loyalty.
- Participated in training sessions designed to increase knowledge of products and services offered.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Developed strong customer relationships to encourage repeat business.
- Made outbound calls to obtain account information.
- Updated databases with new and modified customer data.
- Co- ordination with the insurers regarding customer querries, updates and plans over calls, mails and meetings.
Theatre Production Executive/Artist Manager
Kingdom of Dreams
Gurugram
09.2018 - 03.2020
- Artist management for daily shows and concerts
- Event management
- Planned Promotional Activities for the shows
- Closely worked with the sales and marketing team as well
- Responsible for handling social media platforms of the company
- Handled Promotions and Advertisements in social media platforms on daily basis.
- Analyzed market trends to identify new opportunities for growth within the industry.
- Managed and adjusted artist calendars and sent reminders for events.
- Oversaw financial documentation for artist engagements and reconciled invoices with accounting department.
- Conducted interviews and auditions to locate and evaluate potential talent.
- Co-ordination with different departments regarding shows and live performances and conferences.
Management Trainee
Entertainment City Ltd.
Noida
05.2017 - 06.2017
- Handled online as well as offline sales
- Customer handling
- Generated Leads from different schools and corporates
- Event management
- Planned Promotional Activities for ECL
- Done marketing and promotions of the company.
Business Development Trainee
Alchemist Institute of English and Professional development
Dwarka
05.2015 - 07.2015
- Creating Brand awareness
- Organised seminars for the students to make them aware of the courses
- Visited various colleges to do marketing activities of the institute.
Education
PGDM - Marketing and Media -
New Delhi Institute of Management
04-2018
BBA -
Lingayas University
03-2016
12th (commerce) -
New Green Field School, C.B.S.E
04-2013
10th -
New Green Field School, C.B.S.E
04-2011
Skills
- Client Relationship Building
- Coordination
- Business development understanding
- Adaptive team player
- Customer Relations
- Multi-Task Management
- Project management abilities
- Critical Thinking
- Problem-solving abilities
Co Curricular Extra Curricular Activities
Involved in various cultural activities held at school and college level.
Awards Certifications Achievements
Policybazaar
- Won Mr. Fresher title at Lingayas University 2013
- Won 1st prize in racing competition on sports day at Lingayas University 2014
- Awarded 1st prize in Pictionary event in ZEST 2014
- Awarded 2nd prize in Pictionary event in ZEST 2015
- Awarded 1st prize in Intercollege Soccer tournament at Lingayas University 2015
- Awarded 1st prize in Intra college Soccer tournament at NDIM 2016
- Won 1st prize in inter college fashion show competition in SPANDAN in 2017
Languages
- English
- Hindi
Personal Information
- Date of Birth: 04/02/95
- Nationality: Indian
Timeline
Associate Service Consultant
Policybazaar Insurance Brokers Private Limited
03.2023 - 03.2024
Theatre Production Executive/Artist Manager
Kingdom of Dreams
09.2018 - 03.2020
Management Trainee
Entertainment City Ltd.
05.2017 - 06.2017
Business Development Trainee
Alchemist Institute of English and Professional development
05.2015 - 07.2015
PGDM - Marketing and Media -
New Delhi Institute of Management
BBA -
Lingayas University
12th (commerce) -
New Green Field School, C.B.S.E
10th -
New Green Field School, C.B.S.E
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