Shrishti Dubey
SOHAGPUR
Summary
Highly Motivated Reliable Engineer with 1.10+ years of progressive experience in analyzing the issue, Splunk searching and Reporting modules, Dashboards, proposing a workaround to maintain business continuity and ensuring minimum business downtime. Attained the ability to develop advanced concepts, techniques, and standards. Coordinated with a diverse range of clients from different countries and transcended cultural barriers to create a healthy work environment for my team.
Overview
3
3
years of professional experience
Work History
Production Support Engineer
Infosys
08.2021 - Current
- Performed root cause analysis and implemented corrective actions.
- Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation.
- Quick response to incident alerts, on-call support, severity Issues, Deployments, peak management, and support calls for rapid solutions.
- Communicated with other team members to enhance process and performance.
DevOps Engineer
Infosys
03.2021 - 07.2021
- Wrote and updated documentation to outline technical design of entire project.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Collaborated closely with product development teams and other stakeholders, using effective communication and active listening skills.
- Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
Education
Computer Science Engineering
Jai Narain College of Technology
Bhopal07.2020
Higher Secondary School
St. Patrick's Sr Sec School
Sohagpur07.2016
High School
St. Patrick's Sr Sec School
Sohagpur07.2014
Skills
- Leadership
- Problem solving
- Time management
- Adaptability
- Communication
- Jira
- Scrum
- Confluence
- Java
- SQL
- Linux
- Incident Management
Accomplishments
- Insta Award Winner (Infosys).
- Certified Global Agile Developer (Infosys).
- Thrice Played State level Volleyball (Madhya Pradesh).
Timeline
Production Support Engineer
Infosys
08.2021 - Current
DevOps Engineer
Infosys
03.2021 - 07.2021
Computer Science Engineering
Jai Narain College of Technology
Higher Secondary School
St. Patrick's Sr Sec School
High School
St. Patrick's Sr Sec School
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