Summary
Overview
Work History
Education
Skills
Software Experience
Affiliations
Accomplishments
Certification
Personal Information
Hobbies and Interests
Languages
Disclaimer
Timeline
Generic
Shrujitha Pagolu

Shrujitha Pagolu

Bandlaguda Jagir

Summary

Results-driven professional with over 8 years of comprehensive experience across business operations, revenue cycle management, and business analysis. Known for a Proactiveness and the ability to manage multiple Projects in dynamic environments within timeline, budget and not compromising on Scope.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Director

Cinonyx Infotech OPC Pvt Ltd.
05.2023 - Current
  • Handled projects involving multiple disciplines of IT, HR, and construction.
  • Oversee all aspects of construction and recruiting projects, focusing on scope, schedules, and budget management.
  • Oversee daily operations on the construction site, ensuring that safety protocols are followed.
  • Budgeting, planning, getting quotes from different vendors, and finalizing; using cost-benefit analysis, procurement, resource and material management, quality management, risk management, and performance measurement; closing the project with client satisfaction.
  • Create and oversee process flow for IT and HR-related projects, train resources on process, quality management, interview skills, basic language and communication, and office and work etiquette.

RCM Specialist – Financial Associate - Operations

Advantum Health
08.2024 - 12.2024
  • Create process flow and oversee Operations – Eligibility and benefits verification, patient scheduling, Billing, Payment posting, work close with AR, credit balance and patient billing teams for smooth work.
  • Manual and Auto posting- Payments, Ensure each batch is tallied.
  • Update Insurance and patient accounts with payments, refunded, billed and adjusted amounts.
  • Initiate checks for auto post, make necessary changed in payment, credit and adjustment in insurance and patient payments and balances.
  • Reconciliation, Quality check, Addressing and correcting errors relating to posting and tallying.
  • Coordinate with Management for smooth work focusing hospital and patient satisfaction.
  • Mentor Users, Monitor work, train users focusing on current working process, areas of improvement and quality.
  • Take active participation in events conducted.

Senior Account Associate Level 2

Coronis Ajuba Solutions Private Limited
10.2023 - 07.2024
  • Project worked: Clarkson Optometry (Payments Special Project – Audit PP and Credit Balance)
  • Oversee process in operations- Payment Posting, Accounts Receivable, Credit Balances, Patient Billing.
  • Team of 38 users in Project in which i handled a team of 7, coordinate with eligibility verification, Payment Posting, OP and IP Billing, AR, credit balance and patient billing teams for smooth work.
  • Match received payments with corresponding invoices.
  • Post cash and write offs, adjust accounts accordingly while working on the accounts, refund Credit balances to the Payers and patients.
  • Reconciliation, Quality check, Addressing and correcting errors relating to posting and tallying.
  • Coordinate with Management for smooth work focusing hospital and patient satisfaction.
  • Mentor Users, Closely monitor work and provide refresher training on complete US – healthcare RCM process and frequently occurring errors.

Senior Executive - RCM Services - Operations

CorroHealth Private Limited
10.2020 - 10.2023
  • Projects worked on: Fort Health and Clarkson Optometry (Financial operations - PP, AP, AR, Credit Balance).
  • Oversew the process in operations, coordinate with the team on eligibility verification, patient scheduling, billing, payment posting, accounts receivable, credit balances, and patient billing.
  • Ensure each batch is tallied in manual and auto posting.
  • Initiate checks for auto post, make necessary payments, credits and adjustments in insurance payments, patient payments and balances.
  • Refund Credit Balances to the payers and patients.
  • Adjust coupons and discounts.
  • Match received payments with corresponding claims or invoices.
  • Reconciliation, Quality check, Addressing and correcting errors relating to posting and tallying.
  • Mentor users and closely monitor work and conduct Refresher Training on RCM Process and Frequently occurring errors
  • Take an active part in events conducted by the organization.

Associate Business Analyst

RBL Systems LLP
03.2017 - 09.2020
  • Collaborated with stakeholders to gather project requirements and objectives.
  • Draft Business Requirement Documents (BRDs) and Function Requirement Documents (FRDs)
  • Developed use cases to define system requirements and user interactions, Crafted user stories to capture end-user needs and functionality, Created wireframes to visualize application layout and design elements.
  • Facilitated sprint planning sessions to align team objectives with project goals, Conducted daily stand-ups to track progress and address challenges, Updated project backlog to reflect current priorities and tasks.
  • Led sprint demos to showcase completed work to stakeholders, Organized retrospectives to evaluate sprint performance and identify improvements.
    Scheduled meetings with stakeholders to ensure ongoing communication and project alignment.
  • Performed manual testing.
  • Contributed to operational and healthcare project management software development
  • Facilitated meetings to discuss project progress and gather feedback.
  • Coordinated with cross-functional teams to ensure project alignment and execution.
  • Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
  • Delivered timely support by tracking issues and communicating resolutions to end users.

Education

Bachelor of Business Management -

Mahatma Gandhi Kashi Vidyapith
Varanasi
06-2016

Intermediate -

MAM Govt Model Junior College
Hyderabad
06-2013

SSC -

Raus High School
Hyderabad
05-2010

Skills

  • communication and interpersonal skills
  • Project and Program management
  • Process improvement
  • Revenue cycle management
  • Operational coordination
  • Logistics management
  • Cross-functional collaboration

Software Experience

Advanced MD, McKesson, Cerner, NextGen, E-360, Power BI dashboards, Balsamiq for UI wireframes, MS visio, Lucid Charts, Asana, Jira, Keka, Autocad, other client based HRM and PMS software, Audacity video viewer, Availity, Waystar, PMP.

Affiliations

  • volunteered as a "Project Coordinator", "Translator", "Audio technician-Voice overs", "Voice over artist" for Watch Tower Bible and Track Society, India from 2021-2023 on accounts and construction documents and other literature. Conduct team meetings, oversaw Project Progress and coordinate with language secretary and Language Overseer.
  • volunteered as a "Telugu Transcriber" for Ted videos.
  • Engage in Health and fitness activities conducted by organization.

Accomplishments

  • Worked on multiple high revenue projects ensuring in time Deliverables with quality standards while staying within Budget.
  • Received appreciation from Clients and management.

Certification

  • Google Project Management: Professional Certificate, Google (August 2025) with 94%
  • The Technology of music Production, Berklee, in (June 2020) with 93%
  • The Art of Music Production, Berklee in (may 2020) with 97%
  • Technical Support Fundamentals, Google in (February 2020) with 99%
  • Introduction to Google SEO, University of California, Davis in (February 2020) with 95%

Personal Information

  • Date of Birth: 07/08/1994
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Hobbies and Interests

  • Singing
  • Playing Violin and Keyboard
  • Listening to music
  • Browsing internet
  • Music Production

Languages

Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Americal Sign Language
Beginner (A1)
A1

Disclaimer

I hereby declare that the information furnished above is true and complete to the best of my Knowledge.

Timeline

RCM Specialist – Financial Associate - Operations

Advantum Health
08.2024 - 12.2024

Senior Account Associate Level 2

Coronis Ajuba Solutions Private Limited
10.2023 - 07.2024

Director

Cinonyx Infotech OPC Pvt Ltd.
05.2023 - Current

Senior Executive - RCM Services - Operations

CorroHealth Private Limited
10.2020 - 10.2023

Associate Business Analyst

RBL Systems LLP
03.2017 - 09.2020

Bachelor of Business Management -

Mahatma Gandhi Kashi Vidyapith

Intermediate -

MAM Govt Model Junior College

SSC -

Raus High School

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Shrujitha Pagolu