Shruthajna
Customer Success Manager
Mangalore
Summary
Experienced Project Manager with a proven track record of successfully leading cross-functional teams to deliver projects on time, within budget. Skilled in strategic planning, stakeholder management and ensure successful project outcomes through effective communication and leadership.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Project Manager
Arkieva
09.2023 - Current
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team's ability to deliver results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Technology Lead
Infosys Ltd.
09.2013 - 09.2023
- Results-oriented Technology Lead with 10 years of experience working on IT projects at Infosys.
- Demonstrated expertise in Analysis, Design, Coding, Testing, Team building, Change/Risk management practices, and interfacing with business/IT clients.
- Proficient in Agile, Kanban, and Waterfall Methodologies. Skilled in efficiently managing teams and resolving technical issues.
- Proven track record of delivering projects on time and within budget.
- Experienced in client-facing roles, having worked at client location (London, UK) for 1 year, showcasing ability to capture and deliver as per customer requirements/expectations.
Education
Bachelor of Engineering - Computer Science
MITE
Mangalore, India 09.2008 - 05.2012
Skills
Budgeting and forecasting
Resource Allocation
Project tracking
Client Relations
Project Team Coordination
Project Management
Project planning and development
Agile Methodology
Timeline
Project Manager
Arkieva
09.2023 - Current
Technology Lead
Infosys Ltd.
09.2013 - 09.2023
Bachelor of Engineering - Computer Science
MITE
09.2008 - 05.2012