Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shruthajna

Shruthajna

Customer Success Manager
Mangalore

Summary

Experienced Project Manager with a proven track record of successfully leading cross-functional teams to deliver projects on time, within budget. Skilled in strategic planning, stakeholder management and ensure successful project outcomes through effective communication and leadership.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Project Manager

Arkieva
09.2023 - Current
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team's ability to deliver results.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Technology Lead

Infosys Ltd.
09.2013 - 09.2023
  • Results-oriented Technology Lead with 10 years of experience working on IT projects at Infosys.
  • Demonstrated expertise in Analysis, Design, Coding, Testing, Team building, Change/Risk management practices, and interfacing with business/IT clients.
  • Proficient in Agile, Kanban, and Waterfall Methodologies. Skilled in efficiently managing teams and resolving technical issues.
  • Proven track record of delivering projects on time and within budget.
  • Experienced in client-facing roles, having worked at client location (London, UK) for 1 year, showcasing ability to capture and deliver as per customer requirements/expectations.

Education

Bachelor of Engineering - Computer Science

MITE
Mangalore, India
09.2008 - 05.2012

Skills

Budgeting and forecasting

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Timeline

Project Manager

Arkieva
09.2023 - Current

Technology Lead

Infosys Ltd.
09.2013 - 09.2023

Bachelor of Engineering - Computer Science

MITE
09.2008 - 05.2012

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Shruthajna Customer Success Manager